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NAAEI Credentials

Earning a credential demonstrates your commitment to your career and gives you valuable insights and real-world skills you can use on the job. Credentials also validate your knowledge and skills, enhance your credibility, boost your confidence and earn you respect among clients and peers.

Browse the credentials available below to find the one you want to earn.

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Credential Holder Directory


Certified Apartment Manager (CAM)

Earning your CAM credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals. 

Certificate for Apartment Maintenance Technician (CAMT)

Maintenance expenses are the single largest controllable element in any operating budget. This course acts as an introduction for new maintenance professionals or as a refresher for the veteran employee, teaching what it takes to run a cost-effective maintenance program.

National Apartment Leasing Professional (NALP)

Leasing professionals are the first people prospective residents meet and are responsible for generating traffic, conducting leasing demonstrations, overcoming objections and qualifying prospective residents. This program teaches all these skills and more.

Certified Apartment Portfolio Supervisor (CAPS)

This program’s curriculum emphasizes recruiting, retaining and engaging high-performing employees. You’ll also learn how to analyze and report property and portfolio financial results, conduct due diligence and community takeovers and oversee management agreements.

Certified Apartment Supplier (CAS)

A valued supplier partner has a deep understanding of the apartment industry. This course helps you gain that insight so you can better position your products and services to meet industry needs. This course is ideal for new salespeople and helps industry veterans gain further knowledge of apartment community operations.

Independent Rental Owner Professional (IROP)

The Independent Rental Owner Professional (IROP) credential program is for rental owners who personally hold and manage an apartment property or properties. Independent owners can benefit from training in budget management, tax planning, preventative maintenance, energy efficiency and rental unit preparation as well as qualifying and retaining residents.

Specialist in Housing Credit Management (SHCM)

The Specialist in Housing Credit Management (SHCM) credential helps management professionals master the complex requirements of the Low-Income Tax Credit (LIHTC) program. Affordable housing managers will learn how to communicate LIHTC regulations and processes, prepare for physical inspections, resolve noncompliance and manage documentation and recertification.

Credential for Green Property Management (CGPM)

The Credential for Green Property Management (CGPM) provides management companies and owners a mechanism for meeting initial and ongoing HUD Office of Affordable Preservation (OAHP) training commitments after opting for a green Mark-to-Market restructuring. It also benefits anyone employing Green Operations and Maintenance Practices. Credential holders learn the latest techniques and technologies to make cost-saving green improvements at properties.


Credential Holder Benefits

Gaining a credential through NAA not only gives you know-how, but many other perks as well:

  • Save $50 on Specialist in Housing Credit Management (SHCM) Webinar Series. View upcoming courses and more information.
  • Receive 10-25% off of tuition from Drexel University Online for credential holders and their immediate families
  • A laminated renewal card
  • Substantial savings on products and services that you use every day through NAA OPEN DOOR.
  • Free subscription to units magazine and the weekly apartment industry newsletter, and the Industry Insider.
  • Free resources to help you recruit and hire skilled talent, including: Apartment industry skill standards for Leasing ConsultantsMaintenance Technicians, Community Managers, and Portfolio Supervisors and The National Network Common Employability Skills and Work and Learn.
  • NAAEI Dell Computer discount. This discount offers significant savings on many Dell products.
  • Discounts on Craftsman products. Known for performance and vale, Craftsman Tools and Equipment are offered and delivered to you by Sears Commercial (AIME). 
  • Use of your credential logo for professional use on stationary, business cards, and letterhead. Use of the credential acronym after your name. For access to the logo file please contact NAAEI.
  • You will be included in the online NAAEI Credential Directory. Companies are increasingly checking credential/certificate status with NAAEI before promoting or hiring. In order to stay current with NAAEI, make sure that your contact information is correct.
  • Claim your digital badge!  NAAEI credentials show your commitment to professional development.  Before, you could only share your accomplishment with a small audience.  Now, you can share if widely through social media, email, websites, and your digital resume using professional digital badges.  You should have received and email from ProExam Vault (you may have to check your spam filter) to claim your badge.  If you did not receive the email from ProExam Vault and need support, contact NAAEI for assistance.  Download the digital badge flyer.

Contact NAAEI to take advantage of any or all of these benefits.