You are here

NAA Education Institute

NAAEI’s mission is to provide broad-based education, training and recruitment programs that attract, nurture and retain high-quality professionals and develop tomorrow’s apartment industry leaders.

Explore NAAEI Programs

Industry Credentials      Online Learning       Leadership Development      RPM Careers

NAA Education Institute

2017 NAAEI Officers


NAAEI President
Stephanie Puryear Helling,

  NAAEI Vice President 
Susan Sherfield, CPM
Mercy Housiing
Mike Clow, CPM
  Immediate Past President
Diana Pittro, ARM
RMK Management Corporation











2017 NAAEI Board Members

Kristan Arrona
Austin Apartment Association
      Mike Beirne
Kamson Corporation
     Doug Bibby
National Multifamily Housing Council
Marcia Bollinger, CAS
  Lynn Bora
  Chris Burns, CAPS, CPM
Lincoln Property Company
Lizza Castro
Prime Residential
  Greg Cerbana
Weidner Apartment Homes
  Michelle Childers
Chadwell Supply
Suzanne Comer, CAPS
Lubbock Apartment Association
  Kris Cook, CAE
National Affordable Housing
Management Association
  Josie Eatmon
Triangle Apartment Association
Patty Evans
  Rick Graf, CPM
  Maureen Lambe, CAE
NAA Education Institute
Jeremy Lawson, NALP
Fogelman Management
  Lucinda Lilley, CPM, CAPS
FBS Property Management
  Jeffery Lowry, CAPS
Madera Residential
Andrea Massey
  Jonakan O'Steen
Equity Residential
  Robert Pinnegar, CAE
National Apartment Association
Ronda Puryear, CAM
Management Services Corporation
  Jackie Rhone, CAPS
  Edward Roberts
Montgomery College, MD
Tony Sculthorpe, CAS
CSC ServiceWorks
  Tom Sloan
Camden Property Trust
  Bonnie Smetzer, CPM
JMG Realty
Christina Steeg
The Simpson Property Group
  Jessica VanGelder
  Russ Webb, CAE
Georgia Apartment Association
Susan Weston, CAPM, CAPS
The Susan Weston Company
  Mark Williams
Apartment Association of Metro Denver
  William Wollinger, SHCM, CAPS
Pattie Woods
Fogelman Management

NAAEI Fundraising and Donors

The core work of NAAEI - a 501 (c)(3) non-profit organization - is our seven credential programs.  Every year, NAAEI takes on new projects to grow the industry's talent pipeline.  Through the generous support of property management companies, supplier partners, NAA affiliates and individuals, the organization has raised over $12,500,000 over the last 12 years. Donor investments are used to:

  • Promote residential property management careers
  • Build and maintain our website, and drive traffic to the site using digital advertising and social media campaigns
  • Identify workforce development partners, such as community colleges, Goodwill, JVS and veterans’ organizations, that can provide maintenance, leasing and management training for the unemployed, underemployed, career changers and veterans
  • Partner with Dale Carnegie, Gallup and Franklin Covey to offer leadership training at all employee levels
  • Develop robust online credential and professional development programs to meet the needs of industry professionals who are unable to attend classroom-based training


​Learn More