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NAA Education Institute

NAAEI’s mission is to provide broad-based education, training and recruitment programs that attract, nurture and retain high-quality professionals and develop tomorrow’s apartment industry leaders.

NAA Education Institute

2018 NAAEI Officers

Susan Sherfield   Ronda Puryear   Mike Holmes   Stephanie Puryear

NAAEI President
Susan Sherfield, CPM
Mercy Housing

  NAAEI Vice President 
Ronda Puryear
Management Services Corporation
Mike Holmes
Easlan Management
  Immediate Past President
Stephanie Puryear Helling,


2018 NAAEI Board Members

Alessandra De Vaca
Winn Management Company
      Andrea Massey
RealPage, Inc.
     Angi Pusateri-Downey, CAS, NALP
RentDebt Automated Collections
Christina Steeg
Simpson Housing
  Christopher Burns, CAM, CAPS
Lincoln Property Company
  Diana Pittro
RMK Management Corp.
Greg Cerbana
Weidner Apartment Homes
  Jackie Rhone, CAPS
  Jeff Smedley
Lease Hawk
Jeremy Lawson, NALP
Fogelman Properties
  Jessica VanGelder
Redwood Living, Inc.
  Jonakan O'Steen
Equity Residential
Josie Eatmon
Triangle Apartment Association
  Katie Wrenn, CAPS
Finlay Management, Inc.
  Keri Cooper
Tulsa Apartment Association
Kristina Cook
National Affordable Housing
Management Association
  Laura Nelson
Apartment Association of Southern Colorado
  Lizza Castro
Prime Residential
Lucinda Lilley, CAPS
Fjellestad Properties, Inc
  Mark Williams
Apartment Association of Metro Denver
  Maureen Lambe , CAE
National Apartment Association
Mike Clow
Greystar Real Estate Partners
  Patrick Appleby 
Winn Management Company
  Patty Evans 
Yardi Systems, Inc.
Rick Graf 
  Robert Pinnegar, CAE
National Apartment Association
  Robin Flagler, CAPS
AION Management
Susan Weston, CAPM, CAPS
The Susan Weston Company
  Suzanne Comer , CAPS
Lubbock Apartment Association
  Tami Fossum, CAPS
GEM Management
Terry Fields
University of Alaska Anchorage
  Tony Sculthorpe, CAS
Appliance Warehouse

NAAEI Fundraising and Donors

The core work of NAAEI - a 501 (c)(3) non-profit organization - is our seven credential programs.  Every year, NAAEI takes on new projects to grow the industry's talent pipeline.  Through the generous support of property management companies, supplier partners, NAA affiliates and individuals, the organization has raised over $12,500,000 over the last 12 years. Donor investments are used to:

  • Promote residential property management careers
  • Build and maintain our website, and drive traffic to the site using digital advertising and social media campaigns
  • Identify workforce development partners, such as community colleges, Goodwill, JVS and veterans’ organizations, that can provide maintenance, leasing and management training for the unemployed, underemployed, career changers and veterans
  • Partner with Dale Carnegie, Gallup and Franklin Covey to offer leadership training at all employee levels
  • Develop robust online credential and professional development programs to meet the needs of industry professionals who are unable to attend classroom-based training


Learn More