units

the Magazine of the National Apartment Association

At a Tipping Point

Units Magazines

Having more residents at home stresses buildings and staff alike.

For Tammy Shields and her staff, every day is beginning to feel like Monday. 

With more residents staying at home during the COVID-19 pandemic, managing 5,500 apartments as Chief Operating Officer for Atlanta-…

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FEATURES

Owners and operators of affordable housing communities have a lot to worry about.   As the COVID-19 pandemic persists, managers of affordable housing communities are straining to protect their…
Strategies property managers are using to fill empty apartments. Predictive marketing. “We are living in the age of data overload,” says Faith Aids, Vice President of Marketing and Branding for the…
Ancillary Revenue’s Winners and Losers Pet fees are up while late fees are down. By Scott Sowers As the COVID-19 pandemic continues to cast a long shadow over the rental housing industry, ancillary…

IN THIS ISSUE

By Les Shaver Losing associates is costly. Here is how some companies are working to make a great first impression. As an employee, your first impression of an organization matters. A Glassdoor…
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The Apartment Insider Apartment Deals, Values Plummet in Q2   During the past five years, TruAmerica Multifamily had been one of the most prolific buyers of apartments in the country. Since its…
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The issue of the rotting posts lies in the tree growth rings and their location. Dear Maintenance Men: I am replacing a number of rotted, pressure-treated 4x4 fence posts on my property. Why do some…
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Lockdowns make due diligence harder, while job losses make it more difficult to do valuations. Still, some companies are getting deals done. Play the long game.  When you expect to own apartment…
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