units

the Magazine of the National Apartment Association

Preview: Spring 2022 Leasing Season

Units Magazines

Numerous outside factors are affecting apartment operations, but leasing remains strong across the board.

Photography courtesy of TCA Architects

The COVID-19 pandemic has accelerated the need for technology and spurred a digital transformation in the rental housing industry.…

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FEATURES

In today’s apartment marketplace, where rents and occupancy are at historically high levels, quality customer service is proving to be the differentiator. Of the many consequences of contending with…
By establishing strong, personal resident relationships, these difficult conversations can go more smoothly. For many apartment communities, one unfortunate result from the past two years’ pandemic…

IN THIS ISSUE

Results of a national survey on the state of mental health and well-being in the rental housing industry are now available. Mental and emotional health are always important topics, and they have…
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It’s more important than ever to build relationships with lawmakers. Here’s why you should. At the start of the pandemic, associations around the country sent millions of communications to Congress…
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Electric vehicles (EVs) pose a chicken-or-the-egg problem: Drivers need to live where they can plug in, but apartment buildings don’t want to install charging systems before they know there’s demand…
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Calculating the ROI of Industry Education The scenario is maddening but all too familiar: A new associate is hired, arrives for their first day and is essentially forced to learn on the fly, absent…
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There is a stigma surrounding mental health; open communication can change that. The National Apartment Association (NAA) and Swift Bunny partnered to review mental health and well-being in the…
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Q. Our residents are complaining that the laundry room dryer is not drying clothes in a timely manner. We checked the dryer and there is plenty of heat being generated. What do you think the issue is…
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Gerardo Gato   •   Executive Vice President of Finance   •   RKW Residential   •   Miami RKW Residential has announced the arrival of Gerardo Gato as Executive Vice President of Finance. Gato, who is…
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Institutional Property Advisors, a division of Marcus & Millichap, has sold Alta LeftBank, a two-property multifamily asset totaling 589 units in the West 7th Street District of Fort Worth, Texas…
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