units January 2022

the Magazine of the National Apartment Association

A Journey and a Destination

Units Magazines

Don Brunner, President and CEO of BRG Realty Group in Cincinnati, is NAA’s 2022 Chairman of the Board.

There are certain skills required to become a leader, and the capacity for success centers on hard work and the ability to make the most of the opportunities that present themselves.…

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FEATURES

While rent prices and occupancy remain high, so does inflation. The labor market is sparse and resignations continue. Here’s how some industry leaders are managing change. The rental housing industry…
Among the litany of challenges facing many industries in the wake of the COVID-19 pandemic, perhaps foremost is that of the difficulty organizations are experiencing recruiting and retaining talent.…

IN THIS ISSUE

With so many new PropTech and smart home solutions in the marketplace, the apartment industry must now focus on matters of connectivity and optimization. Multifamily housing has certainly become a…
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How technologies are affecting marketing, maintenance and operations in the rental housing industry. Will machines put us out of work? Opinions range on this topic, but one thing is for sure:…
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Nontraditional data is helping operators and investors outperform their competitors. The role of data in the modern multifamily housing investment process is pivotal. While some legacy metrics will…
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Turnover among rental housing maintenance teams is soaring. But serving on the front lines of customer service, with a direct impact on lease renewal decisions, these associates are vital to not only…
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Betsy Kirkpatrick, NAA’s 2021 Advocacy365 Advocate of the Year, offers 10 tips for getting started as an advocate for rental housing. Learn your legislators, on all levels. This is simple! There are…
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Q. I have a garbage disposal that is very loud. When it is running with water, it can be heard across the kitchen and into the living room. It runs perfect and I don’t want to replace it. What can I…
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Scott R. Keeton   •   Managing Director of Sales & Leasing      •   Commonwealth Commerical Partners   •   Richmond, Va.…
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StreetLights Residential has partnered with Cortland to break ground on its newest project, Cortland Colburn in Celebration, Fla. Located near Walt Disney World, Celebration is a master-planned…
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The National Apartment Association has made available to its members three new best practices guides, covering employee engagement, employee recognition and recycling programs. Find these and a…
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