Special Reports
Property Management Industry Pulse 2023

August, 2023 | Updated August, 2023
In April 2023, the National Apartment Association (NAA) conducted a survey, sponsored by AppFolio, of more than 2,000 property management industry professionals to uncover their most pressing challenges. This report delves into these challenges — and the solutions being employed to contend with…
Examining the Unintended Consequences of Rent Control Policies in Cities Across America

March, 2023 | Updated March, 2023
From December 2022 to February 2023, the National Apartment Association (NAA) commissioned ndp | analytics to conduct interviews with housing providers and developers from three different markets impacted by rent control policies and proposals: St. Paul, Minn; Santa Ana/Santa Barbara; Calif; and…
The Voice of the Property Manager

February, 2023 | Updated February, 2023
The Voice of the Property Manager
Assessing the State of Property Management
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The National Apartment Association (NAA) conducted a survey of property managers, sponsored by MRI Software, in November 2022. More than 2,…
2021 Income/Expense IQ Executive Summary

By Paula Munger and Leah Cuffy | October, 2022 | Updated October, 2022
Coming off a year in which the apartment industry arguably turned in its best performance on record, owners and operators are facing more challenges in 2022. Persistent inflation, higher interest rates and a stubbornly tight labor market translate into elevated operating costs, while sagging…
U.S. Apartment Demand through 2035

July, 2022 | Updated August, 2022
The National Apartment Association (NAA) and the National Multifamily Housing Council (NMHC) commissioned Hoyt Advisory Services and Eigen10 Advisors, LLC to conduct a study about apartment demand. The study estimates the number of apartment units that will be needed through 2035 at the national…
Property Management Industry Pulse 2021

October, 2021 | Updated August, 2023
Top Challenges and Needs in Rental Housing
In July and August 2021, AppFolio sponsored an online survey of rental housing providers in the United States, conducted by the National Apartment Association (NAA) and ndp | analytics. The survey, which received a total of 1,048 responses, focused on the…
Apartment Affordability by Percentage of Rent-to-Income

September, 2021 | Updated September, 2021
During 2020, U.S renter households in professionally managed properties spent on average 27% of their income on rent. Understandably, there is a broad variation in the share of income renters spend on rent at the state level. Primarily, income levels and rental rates are key contributing factors to…
The Complexities of the Digital Generation: Insights From the NAA/SatisFacts/ApartmentRatings Survey on Gen Z

July, 2021 | Updated July, 2021
Generation Z prevails above other generations as the most ethnically diverse and best educated. To better understand housing trends for this generation, the National Apartment Association in partnership with SatisFacts/ApartmentRatings conducted a survey of Gen Z renters in November/December 2020.…
Modeling the Impacts of Rent Control

November, 2019 | Updated August, 2022
Recent findings by the National Apartment Association (NAA) illustrate rent control’s potential and devastating effects on four major U.S. cities. NAA’s analysis shows that these policies decrease the housing supply, harm the condition of existing housing stock and lower property values, which…
Technology in Apartment Living: Are We as Smart as We Think?

August, 2019 | Updated March, 2021
During the latter half of 2016, the National Apartment Association (NAA) conducted a nationwide amenity survey. Apartment community owners and operators were supplied with a list of 43 amenities and asked which ones they had upgraded or added during the previous two years. Of these amenities, five…