Resident Programs & Practices

NAA is committed to showcasing industry practices that help renters avoid eviction, remain stably housed and thriving in rental communities.


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Resident-centered Programs & Practices

As part of our commitment to the White House Resident-Centered Housing Challenge, NAA gathered the industry’s best programs and practices that prioritize the needs of residents.

Rental Housing Cost Transparency

NAA has made significant waves to increase fee transparency amongst the users of our national lease program, Click & Lease.

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Renting 101

As you begin the search for your next rental home, this resource is intended to be a helpful tool for renters.

Submit Your Story

Do you have a story to share about the programs or practices you employ to support your residents’ needs? If so, email us at [email protected].

Contact Us

For any questions, please email us at [email protected]