Resident Programs & Practices

NAA is committed to showcasing industry practices that help renters avoid eviction, remain stably housed and thriving in rental communities.

Resources

couple shaking hands with a business woman
couple hugging in an apartment with moving boxes around them

Resident-centered Programs & Practices

As part of our commitment to the White House Resident-Centered Housing Challenge, NAA gathered the industry’s best programs and practices that prioritize the needs of residents.

Rental Housing Cost Transparency

NAA has made significant waves to increase fee transparency amongst the users of our national lease program, Click & Lease.

Read NAA’s Case Studies

NAA Leads the Way Home

person signing a document
"tell us your story" written on a chalkboard

Renting 101

As you begin the search for your next rental home, this resource is intended to be a helpful tool for renters.

Submit Your Story

Do you have a story to share about the programs or practices you employ to support your residents’ needs? If so, email us at [email protected].

Learn More About Leasing

Tell Us Your Story

Contact Us

For any questions, please email us at [email protected].