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Emergency & Disaster Library

The documents contained in this library are intended to help NAA members plan for natural disasters and other emergencies. These include sample policies, best practices and business assessment and planning tools that have been shared with the NAA Community by other NAA members and public agencies such as FEMA, the American Red Cross and the Centers for Disease Control and Prevention. 

The Emergency & Disaster Library resources have been split into sub-categories for easier browsing:


Wildfire Resources guidance on wildfires

San Diego County Apartment Association ash and debris cleanup


Hurricane Resources

FEMA General Information

How to Apply for Disaster Assistance

The National Flood Insurance Program

Flood Recovery Tips from FEMA

Multi-Family Lease and Repair Program

HUD Disaster Resources

HUD Press Release on Disaster Assistance for Victims of Hurricane Harvey

Disaster Impact and Unmet Needs Assessment Kit

Internal Revenue Service (IRS) Guidance on Temporary Relief from Tax Requirements

Health and biohazard preparedness

NAA Novel Coronavirus Guidance, China (COVID-19)

The outbreak and subsequent spread of coronavirus 2019 in China (COVID-19) represents a potential threat to the U.S. rental housing market.

It is important to recognize that NAA, its affiliates and individual members are not health care professionals, although we are often looked to as a source of information. The document above is meant to assist you in both monitoring the spread of the disease and answering any questions. This information is subject to change. If you are involved in a COVID-19 case with a resident, please contact NAA to apprise us so that we may provide further guidance as well as keep track of any developments in the rental housing industry.


Specific Weather-related Documents

Hurricane Tips from NAA Members

The attached documents contain hurricane preparation tips from NAA members, including the Bay Area Apartment Association and Regatta Apartment Homes. The Apartment Association of Greater New Orleans has also shared a document containing everything they learned after Hurricane Katrina, including information to give residents, insurance tips and generic forms. This guide is also attached here. 

Preparing Your Property for a Hurricane

These files contain FEMA advice to prepare your property against high winds and hurricane damage. 

Preparing for Winter Storms

The attached document was shared with the original NAA Community Site by Clio Barker with Associated Management Company in Dearborn, Mich. and includes tips for roof snow removal and ground snow removal. 

Thunderstorm Safety Checklist

This Thunderstorm Safety Checklist is from the American Red Cross, and contains information about thunderstorm warnings, a thunderstorm watch, and things to do before, during and after a thunderstorm. 

Tornado Safety and Preparedness

These documents, from American Red Cross and the U.S. Department of Commerce (in partnership with NOAA and the National Weather Service) include safety tips for tornadoes--before, during and after. 

Protect Landscaping

This article originally appeared in the July 2013 issue of UNITS Magazine, and discusses ways proper landscaping can precent resident injuries and property damage in the event of an emergency or extreme weather event. 


General Disaster Planning

Emergency Planning for Businesses

The attached files are from FEMA, and are tools to help you assess your business plan for an emergency or natural disaster, including a Business Emergency Response Plan, Business Impact Analysis, Business Plan Brochure and Business Risk Assessment. Additional information and tools to prepare your business for an emergency are available at FEMA's website

Preparedness Information for People With Disabilities

The attached tip sheets are from FEMA, and include a three-step emergency preparation plan for people with disabilities. These forms might be beneficial for property managers of adult housing, or residents who might have disabilities. The tip sheet is posted in both English and Spanish. 

Preparedness Information for Older Americans

The attached brochure contains a specialized outline for emergency planning for older adults, who might have different needs than the rest of the population. This brochure is from FEMA, and may be beneficial to owners and property managers of adult housing. 


Disaster Recovery

Disaster Recovery

The attached files include a collection of previous units Magazine articles covering disaster recovery after the Joplin tornadoes and Superstorm Sandy. A long-term recovery manual is also posted, courtesy of the National Voluntary Organizations Active in Disaster.