Operations Insights
A monthly newsletter for professionals involved in onsite apartment operations and maintenance, with insights on trends, best practices, services and ideas for you to consider during day-to-day operations.
NAA Debuts Podcast
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From leadership to operational strategy to federal advocacy and more, The NAA Apartmentcast features insight and trendspotting from rental housing industry leaders. The inaugural episode features inside-the-beltway wisdom from NAA SVP of Government Affairs Greg Brown, as well as a preview of the…
2023 Apartment Housing Outlook
By Paula Munger | | Updated
The final jobs report of the year confirmed the strength of the labor market in the face of a cumulative 375-basis point interest rate increase. Unemployment rates remained near 50-year lows and initial claims for unemployment were at levels consistent with a tight labor market. Although jobs were…
Bend but Don’t Break Defense Weathers Economic Uncertainty: Part 3
By Michael Miller | | Updated
Technologies ebb and flow—think cassette tapes to CDs to streaming services or Myspace to Facebook—with the times, which is exactly what the entire industry has done during the pandemic but not entirely as a result of the pandemic.Some tech and other items like self-guided tours were around before…
Bend but Don’t Break Defense Weathers Economic Uncertainty: Part 2
By Michael Miller | | Updated
Multifamily starts declined 4% in October, according to Dodge Data & Analytics. Despite the drop, multifamily starts are ahead of single-family starts 26% to 10%, respectively, during the first 10 months of 2022 compared to the same period in 2021.Meanwhile, the National Association of Home…
Bend but Don’t Break Defense Weathers Economic Uncertainty: Part 1
By Michael Miller | | Updated
The rental housing industry has gracefully adapted and evolved during the current economic climate and global atmosphere. Nearly three years ago, the world came to a halt, causing many, not just multifamily businesses and professionals, to re-imagine their lives through a different lens. This wave…
Apartment Absorption Hits 25-Year High
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The apartment absorption rate is at a 25-year high following a solid second quarter performance.The National Association of Home Builders analyzed data from the Census Bureau’s Survey of Market Absorptions of New Multifamily Units to find the absorption rate increased 15 percentage points to 77% in…
E-Bike Battery Safety in Question
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New York City is taking steps to address the recent fires involving e-bikes and lithium-ion batteries. The New York City Fire Department is requiring apartment owners to distribute a fire and emergency preparedness bulletin to staff and residents.According to The City Record, there have been 140 e-…
NAA Releases 2022 Diversity, Equity and Inclusion Survey
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Diversity, Equity, and Inclusion (DEI) affects the retention and recruitment of employees and bottom-line performance in the rental housing industry. These issues have taken on even greater significance as employee turnover continues to increase and finding new employees remains challenging. …
Proven Ways to Resonate with Today’s Renters Online
By Rachel Richardson | | Updated
Property teams are looking for reliable ways to connect with today’s renters, as budget season comes to a close and we head into 2023. Renters have high expectations for the apartment shopping experience. Online retailers such as Amazon and instant services like Uber have set the tone for how…
Record Rent Decline in November
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Rents declined for the third straight month in November. According to the December 2022 Apartment List National Rent Report, the national index dropped 1% during November, which is also the highest monthly decline on record, dating back to 2017.Rent growth to date in 2022 is up 4.7%, which is…