About the NAAEI Credentialing Exams

Before You Test: Important Things to Note

The Candidate Handbook includes detailed instructions on how the exams run and important information regarding the rules and regulations of testing administration.

  • You will not be able to schedule your exam until all other program requirements are complete. To view the status of your program requirements, click "Check Credential Application Progress" under In-progress Credential Applications in PACE.  The status of all application requirements must be set to "Complete" before the Successfully Complete Exam link will be available.
  • Once all requirements have a status of "Complete" you may request to schedule your exam.  
  • All credential exams are taken in a proctored environment, either on your own computer with a remote proctor or at an affiliate testing site or Meazure Learning testing center with an in-person proctor.

    • To schedule your exam at an affiliate testing location, use these detailed instructions​​​.

    • To schedule your credential exam at a Meazure Learning (formerly Scantron) testing center location, use these detailed instructions.

    • To schedule your exam via Live Remote Proctoring (LRP), please read this information about a recent change to NAA's LRP proctoring vendor.

  • To begin your remotely proctored exam, use the information provided in your Exam Confirmation email from Meazure Learning.

  • Fees to retake a failed exam are as follows:

    • CAM and CAPS -- $100
    • CALP, CAS, IROP -- $60
    • CAMT -- $55
    • Micro-credentials -- $50

Exam Content: What to Expect

Each credential exam is based on a specific blueprint outlining the knowledge and skills required to successfully fulfill the responsibilities of the position. The blueprint identifies major areas of knowledge (domains) and the skills that fall under each domain. It also indicates the number of questions from each domain that are on the exam.

Meazure Learning Platform Demo

This Meazure Learning platform demo can serve as a valuable tool for exam preparation. Please remember—this test is not a learning tool! Learning practice tests are located below and on the Candidate Resources page. This demo is intended only to familiarize you with the testing environment. Use this Meazure Learning demo to practice advancing through test questions, marketing them for further review, returning to the marked questions and submitting your exam when you are satisfied with your answers.

The questions on this practice test are compiled from various programs that NAAEI offers. Try to not pay attention to the question content. Exception: For CAPS applicants a set of questions with an attachment is included so you can practice using the attachment when answering the test questions.

Practice Tests

Practice tests are best used to familiarize yourself with the types and format of questions you will see on the official exam. While you will not encounter these exact questions on the exam, the course content is reflected in the questions. The answers to the practice tests can be found on the Candidate Resources page.

Technical questions related to the Meazure Learning System and Online Exams?

If you have questions, please contact Meazure Learning’s Candidate Services team at [email protected] or by phone at 919-572-6880, available Monday-Friday 8:30am-5:30pm and Saturday 8:30am-4:00pm Eastern Time.

Frequently Asked Questions (FAQs)

A Mac computer may be used for exams taken via Live Remote Proctoring (LRP) but the candidate must use Chrome or Firefox as a browser. The exams are not supported on the Safari browser.

Yes, all of the questions will be randomized.

Yes.

CAM: 185 questions; timed for four hours

CAPS: 160 questions; timed for four hours

CAMT: 100 questions; timed for 2 hours and 30 minutes

CAS: 100 questions; timed for 2 hours

CALP: 120 questions; timed for 2 hours

IROP: 65 questions; timed for 1 hour 30 minutes

CAMT + E: 50 questions; timed for 1 hour 30 minutes

CAM + Student Housing: 50 questions; timed for 1 hour 30 minutes

Candidates may take the test anywhere they have access to an internet connection and access to a computer with a webcam and audio capabilities. Technical assistance is available during normal business hours through Meazure Learning. If you are taking the test during off-business hours or on the weekend and you have technical difficulty, you may have to wait for your inquiry to be answered.

All credential exams are proctored. Your local apartment association reserves the right to proctor exams at their testing location. Otherwise, students will take the exam on a personal computer.

The Candidate Handbook can be downloaded for free.

There are Skill Checks from each curriculum available as a study guide for students. This material is free of charge and downloadable from the Candidate Resources page but you must be logged in and registered as a candidate with NAA in order to view this page. The credential practice tests contain real test questions that may be used as guides to prepare for the exam. The Meazure Learning (formerly Scantron) Practice Demo is offered to familiarize candidates with the testing environment only.

You will get your results immediately after taking the exam.

If you are testing at an in-person exam site, you will receive a printed copy of your results after your exam.

If you are testing via Live Remote Proctoring (LRP), you will see your exam results on the screen at the end of the exam but will not be able to print/save your results. After testing, you will receive an email from Meazure Learning that provides information on how to login to Meazure Learning's online score reporting portal and access your score report for printing/viewing. (Due to the method ProctorU’s software uses to lock down your system during testing, you will see your exam results on the screen at the end of the exam but will not be able to print/save your results.).

If you pass your exam, you will also receive digital badge information within approximately one week of passing your exam.

It is important to have valid and up-to-date information so NAAEI can contact you. Update your information.

Your education provider can access your pass/fail result through the PACE portal at any time.

Candidates may sit for the test as many times as they want until they pass the exam. However, there is a retake fee for each attempt. Please log into PACE to request to schedule your exam retake

Fees to retake a failed exam are as follows:

  • CAM and CAPS -- $100
  • CALP, CAS, IROP -- $60
  • CAMT -- $55
  • Micro-credentials -- $50

Please contact NAAEI at 703-518-6141 for questions. You may submit a request for accommodation at the time you register to schedule your exam in PACE. Documentation to support your request will be required. Please submit the request at least 30 days prior to your test date.

For problems related to the Meazure Learning (formerly Scantron) and/or ProctorU testing platform, please contact Meazure Learning’s Candidate Services team at [email protected] or by phone at 919-572-6880, available M-F 8:30am-5:30pm and Saturday 8:30am-4:00pm Eastern Time.

You may contact the NAAEI Staff.