Join Our Team
NAA operates in a spacious, modern, high-rise office that is conveniently located in the exciting business district of Ballston in Arlington, VA.
Located just a few miles from Washington, D.C. and just two blocks from the Ballston Metro stop, we are easily accessible from any Washington suburb via public transportation and major highways.
We offer an exceptional employee benefits package and a busy, challenging work environment.
Digital Information Solutions
The Director, User Experience is a strategic leader, responsible for developing and driving the Digital Experience Strategy in order to create a successful and rewarding customer experience as our constituents interact with our various digital properties, products and services. The incumbent will utilize internal and external data sources and analysis tools to develop a deep understanding of NAA’s constituents’ needs and motivations and translate this into a compelling digital experience. The Director is responsible for the successful execution of projects within this ecosystem, providing guidance, coaching and leadership.