Join Our Team
NAA operates in a spacious, modern, high-rise office that is conveniently located in the exciting business district of Ballston in Arlington, VA.
Located just a few miles from Washington, D.C.. and just two blocks from the Ballston Metro stop, we are easily accessible from any Washington suburb via public transportation and major highways.
We offer an exceptional employee benefits package and a busy, challenging work environment.
The Specialist is responsible for bringing in qualified leads and establishing initial contact with supplier and property management prospects but is not directly responsible for closing deals. Responsibilities include assessing and qualifying new prospects from inbound leads generated by the NAA marketing department, NAA Lease, Sales and other sources working under daily call, presentation booked and completed KPIs: striving to exceed those goals, booking and introducing presentations for our Sales Account Management team, building a pipeline of leads and following up on any missed presentations with the goal to reschedule.
The Manager of Policy serves as a subject matter expert to internal and external stakeholders on a designated portfolio of federal, state and local policy areas affecting the apartment housing industry. The Manager provides research, legislative analysis and other deliverables in support of advocacy as needed.
Support NAA’s research initiatives through survey and data analysis projects in topics of importance to the apartment industry. Produce accurate, timely, and high-quality products and services, typically working on multiple projects with all levels of staff and membership.
Support the Research Director and Research Analyst on survey and data analysis projects on topics of importance to the apartment industry. Contribute to the production of accurate, timely, and high-quality products and services, typically working on multiple projects with all levels of staff.
Affiliate & Member Engagement
Under the direct supervision of the SVP- Affiliate & Member Engagement and in close collaboration with the VP- Meetings, the Director leads all aspects of member programs for NAA.
On the “front lines” of the customer experience, The Client Solutions Specialist provides excellent service and support to all clients who contact the organization. Working with a team of other specialists to address end-user issues via phone and email, assisting clients with a variety of tier one and tier two requests ranging in topic, covering a majority of organizational information and services.