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NAA operates in a spacious, modern, high-rise office that is conveniently located in the exciting business district of Ballston in Arlington, VA.

Located just a few miles from Washington, D.C.. and just two blocks from the Ballston Metro stop, we are easily accessible from any Washington suburb via public transportation and major highways.

We offer an exceptional employee benefits package and a busy, challenging work environment.

Current Opportunities

Human Resources & Administration

Manager, HR & Administration

HR & Administration Manager is responsible for performing HR- related duties on a professional level and works closely with SVP, HR & Administration. The position develops and administers all HR and Administration programs and processes design. The ability to maintain confidentiality is essential.

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Help Desk Support Specialist

The Help Desk Support Specialist provides technical and troubleshooting assistance, diagnosing and resolving issues related to computer hardware and software, laptops, and other tech tools and products.

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Government Affairs

Manager, Public Policy

The Manager of Policy serves as a subject matter expert to internal and external stakeholders on a designated portfolio of federal, state and local policy areas affecting the apartment housing industry. The Manager provides research, legislative analysis and other deliverables in support of advocacy as needed.

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Information Services

Chief Digital Strategy Officer

This position creates a vision for, plans, and drives the enterprise-wide digital strategy, aligning the strategy with organization-wide strategic objectives. Works closely with senior stakeholders and executive leadership to define the role of the digital operations in the broader organization and how it can enable important organization-wide objectives. Lead NAA’s Digital Strategy and Operations Division, which includes Operations & Infrastructure, Data & Analytics, and Digital Experience & Engagement and ensures that the digital vision aligns with the organization's and that the digital roles and processes are properly defined to enable digital support across the organization. 

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Director, CRM and Analytics

The Director, CRM and Analytics is a strategic leader, responsible for NAA’s Customer Relationship Management platform, organizational analytics and reporting. The Director must apply proven problem-solving skills to guide and assist various users on issues related to the design, development, deployment, and use of critical business software. The Director will also manage analysis and reporting for the organization, helping establish dashboards and critical KPIs for NAA.

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Industry Operations

Research Assistant

Support the Research Director and Research Analyst on survey and data analysis projects on topics of importance to the apartment industry. Contribute to the production of accurate, timely, and high-quality products and services, typically working on multiple projects with all levels of staff.

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Affiliate & Member Engagement

Director, Member Programs

Under the direct supervision of the SVP- Affiliate & Member Engagement and in close collaboration with the VP- Meetings, the Director leads all aspects of member programs for NAA.

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