To Verify or Not: Emotional Support Animals & Other Unique Requests

The impact of the U.S. Department of Housing and Urban Development’s (HUD’s) 2020 Guidance on animals in the rental housing industry is far reaching. Your responsibilities for requests involving support animals versus service animals and other unique matters have more twists than ever before. Join Terry Kitay, Shareholder for Baker, Donelson Bearman, Caldwell & Berkowitz to unleash the knowledge and confidence you need to navigate renters’ requests for Emotional Support Animals (ESAs) and avoid “cat-astrophes.” We'll discuss the difference between service and support animals – and why this distinction is important, while tackling issues around verification – when and how to ask for it.  

Date: Wednesday, April 10 at 2 p.m. ET 

Price: Free

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About the Hosts  

Terry Kitay 

Terry Kitay, Shareholder at Baker, Donelson, Bearman, Caldwell & Berkowitz, brings decades of expertise to her role. She provides representation for consultation, conciliation, administration and state and federal court litigation and appeals. This includes advice regarding disability and accessibility issues, including compliance with the Fair Housing Act and building code requirements for accessible design and construction in rental housing. Terry is certified as an Accessibility Specialist, an Accessibility Inspector/Plans Examiner and has other titles across associations. She holds an A.B. in History from Smith College and a J.D. in Law from Emory University School of Law.