The growing crisis of employee burnout and record-breaking turnover in the rental-housing industry prompted the National Apartment Association’s study to identify the status of employee mental and emotional wellbeing, the impact on personal and professional responsibilities, and the support employers currently provide. In this webinar, the analysis of NAA’s Mental and Emotional Health Survey conducted by Swift Bunny will be revealed.
You will learn:
- How mental and emotional health impacts both individual and overall company performance.
- The greatest challenges multifamily team members are facing.
- Practical steps for how leaders can recognize and assist employees in need of support.
Date and Time: Wednesday, December 8, 2 p.m. Eastern
About the Hosts
Jen Piccotti, Chief Learning Officer, Swift Bunny
Jen Piccotti, Chief Learning Officer with Swift Bunny, got her start in property management in 2000 and has spent the last two decades listening to, learning from, and finding solutions for multifamily residents, employees, and executives. In her current role she connects the dots between data, performance, and progress. Piccotti enjoys sharing her unique and actionable insights on the latest trends in employee engagement, customer satisfaction, organizational communication, process improvement, and reputation management. She is a frequent presenter at industry events, such as NAA Apartmentalize, NMHC OpTech, AIM, Multifamily Social Media Summit, and Canada’s Landlord WebCon. Prior to joining Swift Bunny, Piccotti was COO for ManagInc, and previously was SVP of Education and Marketing for SatisFacts. She holds a Master of Science in Quality Assurance from California State University, Dominguez Hills.
John Sons, CALP, Director of Training and Marketing Strategies, Burlington Capital, Properties
John Sons, CALP, is Director of Training and Marketing Strategies for Burlington Capital Properties, with 34 years’ experience in rental housing. He speaks/trains for apartment associations nationwide. Sons serves on the NAAEI Program Administration/Curriculum Committee, as well as Subcommittee Chair on NAA’s Operations and Diversity and Inclusion Committees. He also serves on the Board of Directors for the Greater Nashville Apartment Association (GNAA). Sons is an NAA Lyceum Graduate and member of the NAAEI Faculty.