NAA Mental and Emotional Health Survey

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Mental and emotional health continues to be an important topic, as staffing challenges and rising costs elevate pressures on rental housing industry professionals and directly impact the bottom line. In its continued commitment to monitor and evaluate trends in wellbeing, the National Apartment Association (NAA) and its Mental Health Subcommittee have completed the third annual Mental and Emotional Health Survey, conducted by Swift Bunny and sponsored by MRI Software.

The goals of the study were to identify changes in mental and emotional health since the inaugural study, continue to raise awareness of this critically important topic, identify key industry challenges, and enable NAA to provide resources that members can use to act.

The 2,512 respondents included corporate office personnel, regional operations team members, on-site employees, and NAA supplier partners. Click the link below to discover the current experiences of employees in the rental housing industry, areas of relative strength, as well as immediate opportunities for improvement.

Key Takeaways

  • Every topic score in the 12-question survey decreased compared to the prior year, indicating a decline in employee perception of their own mental and emotional health
  • The lowest scoring topics were related to survey respondents feeling more stressed than a year ago, stress about workload, and respondents’ mental health interfering with their personal lives
  • 40% of respondents feel stressed about their workload
  • Matching the results of the past two years, 40% of respondents had to take time off in the last year due to not feeling emotionally well enough to do their jobs; 12% took one week or longer
  • One in four respondents is unsure if their company offers resources to help support employee mental and emotional health
  • 72% of respondents reported that they are likely to remain with their employer in the next 12 months
  • Less than two-thirds of respondents agree they would recommend working in the rental housing industry

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For questions, please email James Swart