Accessible Design: Operational Resources


Elevator with one standing out

Housing providers are responsible for a complex array of guidance, statutory language, and building codes regarding accessibility in apartment communities. Below are resources to help shed light on the current state of regulatory and compliance requirements as they relate to accessible design and construction in rental housing. Please remember this does not constitute legal or operational advice, and to contact a licensed attorney for advice. 

Apartment communities must comply with the accessibility requirements of the Americans with Disabilities Act (ADA) and fair housing laws. The apartment industry supports the goals of the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) and is committed to creating communities that are accessible to people with disabilities.

Member Resources

NAA Accessible Design and Construction Toolkit Now Available! This e-book informs industry professionals of their responsibilities according to fair housing laws which require rental housing providers to keep their physical properties accessible to disabled persons.

NOTE: You must create an account to purchase the toolkits. Click “Sign Up” on the Login Page and select the “Emotional Support Animal and Accessibility” User Group. When prompted to select your company, use the drop down menu to select your local apartment association or select NAA if you are not a member locally. Please be patient with us as NAA staff must approve every account. Our goal is a less than 24-hour turnaround.