MEETINGS & EVENTS

Conference Schedule

Wednesday, June 13

12:30PM
1:30PM
Technology in Maintenance: It's Here, Let's Overcome the Fear
Maintenance

Maintenance for Operations Managers Regional Property/Maintenance Managers

In the world of smartphones and endless apps, technology is available for the onsite and regional maintenance teams to help improve both performance and efficiency. But change isn’t easy and sometimes is even feared. Walk away with tools to implement successful technology solutions, navigate employee challenges and provide a great experience and environment for your residents.​ (WED-A07) 

Speakers

Name: 
Chase Harrington
Job Title: 
President and COO
Company: 
Entrata
Name: 
Dave Denslow
Job Title: 
Managing Director
Company: 
Greystar
Name: 
Jonathan Lane
Job Title: 
Senior Director of Maintenance and Engineering Services
Company: 
Bozzuto Management Company
Name: 
Terry Danner
Job Title: 
CEO
Company: 
SightPlan (Moderator)
  • SPONSORS

1:45PM
2:45PM
Maintenance Staffing: Strategies to Resolve Our Industry’s Pain Point
Maintenance

Property managers all over the country say that staffing their maintenance positions is one of their biggest pain points. And without maintenance staff, customer service and operations suffer while repair costs spiral. Like Mike Rowe, star of “Dirty Jobs” says, “We need more people engaged in skilled trades!” Leave with strategies for finding and “growing your own” maintenance employees as well as implementable solutions for recruitment, training and retention. (WED-B06) 

Speakers

Name: 
David Creek
Job Title: 
Director of Maintenance
Company: 
Hayes Gibson Property Services, LLC
Name: 
Kimberly Hurd
Job Title: 
Senior Vice President of Operations
Company: 
Sundance Property Management, LLC
Name: 
Pattie Woods
Job Title: 
Vice President, Training and Development
Company: 
Fogelman Properties
Name: 
Mary Gwyn
Job Title: 
Chief Innovator
Company: 
Apartment Dynamics (Moderator)
  • SPONSORS

Thursday, June 14

8:45AM
9:45AM
Practical Data for Maintenance Teams and How to Use It
Maintenance

Business intelligence has been the hot topic for the past few years, but it has focused primarily on the revenue side. Explore how to use technology to analyze operational or practical business intelligence to improve efficiency and performance. A wealth of operational data related to work orders, inspections and preventative maintenance programs is collected and stored in mobile maintenance tools and property management systems. Secure tactics on how operators can turn this data into actionable results. (THU-A07) 

Maintenance for Operations Managers Regional Property/Maintenance Managers 

 

Speakers

Name: 
Tasha Krawiec
Job Title: 
VP of Property Operations
Company: 
BH Management Services
Name: 
Raymond van Beveren
Job Title: 
SVP of Construction and Facilities Services
Company: 
Pinnacle Property Management Services
Name: 
Nyla Westlake
Job Title: 
Managing Director, Asset Management- National
Company: 
Trammell Crow Residential
Name: 
Terry Danner
Job Title: 
CEO
Company: 
SightPlan (Moderator)
  • SPONSORS

10:00AM
11:00AM
Maintenance Time and Money: Getting More Juice from the Squeeze
Maintenance

Every type of business emphasizes budget adherence to meet financial goals. At the apartment community, maintenance spend is a major budget component and misses can wreak havoc on onsite NOI. At the same time, teams are always under pressure to do more with less. Developing and executing a budget plan is a process that needs to include the entire staff, allowing expectations to be both set and met. Learn how to understand budgets and effectively create short and medium-term plans that everyone can support. (THU-B07) 

Maintenance for Supervisors

 

Speakers

Name: 
Jonathan Lane
Job Title: 
Senior Director of Maintenance and Engineering Services
Company: 
Bozzuto Management Company
Name: 
Paul Rhodes
Job Title: 
National Maintenance and Safety Instructor
Company: 
NAA Education Institute
  • SPONSORS

11:15AM
12:15AM
Navigating through Changes: Insights on Maintenance Leadership, Culture, Teamwork
Maintenance

More than ever, confident maintenance supervisors are a must to work in situations involving authority levels, leadership skills, meeting deadlines and conflict resolution with their teams. The successful supervisor must be able to maintain self-control to lead their people to resolve the challenges of our residents while feeling valued as part of the team. Having a keen understanding of each members’ individual strengths, management of egos and what gets them excited about working with others builds consistency for a high-performance team. With rents skyrocketing, demands for increasing levels of professionalism go way beyond just fixing toilets and painting apartments.  (THU-C07) 

Maintenance for Supervisors

 

Speakers

Name: 
Jacqueline Ramstedt
Job Title: 
Principal, National Speaker, Performance Coach, CMO Chief Motivational Officer
Company: 
Ramstedt Enterprises, Inc.
Name: 
Mark Cukro
Job Title: 
President
Company: 
Plus One Consulting
  • SPONSORS

Event Sponsors