units October 2020

the Magazine of the National Apartment Association

PANDEMIC PAIN: Dealing With Packages

Units Magazines

COVID-19 has buried apartment operators under a mountain of deliveries. 

It’s a problem that just won’t go away for multifamily housing operators: Figuring out how to handle all the packages that come to an apartment building has long been a time-consuming challenge for staff at…

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FEATURES

The job is demanding, but offers fulfilling—and lucrative—rewards. Abby Bixler always wanted to get a new-construction lease-up under her belt.  So when she saw an opportunity in Chicago working…
The types of content that appeal to a Millennial differ from what engages a member of Gen Z or downsizing Baby Boomer.  1: Meet Prospective Renters Where They’re Most Active There are a variety…
Finding a new home is a personal experience. A new apartment may be where residents will bring home their first child, or perhaps it represents a fresh start. And normally the leasing associate can…

IN THIS ISSUE

Patrick Carroll, CEO and Founder of Carroll, offers insightful guidance for uncertain times.  1.  Understand that 2020 is unlike other years. Current and prospect renters are under…
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From Leasing Specialist to Chief Marketing Officer What was your first apartment job?  Leasing and marketing specialist. Describe your current position: I oversee KETTLER's marketing department…
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