MEETINGS & EVENTS

Wednesday, June 13

1:45PM
2:45PM
It's an INSIDE Job: Time for an Organizational EKG
Executive

You place value on physical assets, capital assets and employee assets in terms of head count, salary and turnover. But do you place the same emphasis on your company’s emotional assets? Take a strategic look at the value that exists in the soft side of your organization. How does what you sell to the team demonstrate who you are? Does your external brand message match your internal? Can you identify and articulate your value propositions? Are they aligned with your leadership legacy?  (WED-B01) 

Speakers

Name: 
Gus Remppies
Job Title: 
Partner
Company: 
Cornerstone Realty Advisors
Name: 
Lori Snider
Job Title: 
Head of Learning and Experience
Company: 
RedPeak
Name: 
Steve Wunch
Job Title: 
Senior Director of Training & Education
Company: 
Echelon Property Group
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Friday, June 15

12:45PM
1:45PM
Effective Work Partner or Pain in the Asset?
Executive

We interact with many different work partners on a daily basis. Some of these interactions are productive and energizing, while others are frustrating and ineffective. Who are our work partners? What are the consequences of ineffective partnerships? What skills are needed to manage our own behaviors and to influence others when interacting with a work partner?  Learn how to avoid the pain of unmet expectations, miscommunication and broken commitments. (FRI-B08) ​

Speakers

Name: 
Christopher Reed
Job Title: 
SVP of Operations
Company: 
Mercy Housing
Name: 
Susan Sherfield
Job Title: 
Vice President, Training and Employee Development
Company: 
Mercy Housing
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2:00PM
3:00PM
Cracking the Client Satisfaction Code
Executive

In the third-party world of property management, it often is challenging to juggle multiple clients’ expectations, management styles and reporting structures. The ultimate goal is client satisfaction, but how do you satisfy 100 percent of your clients 100 percent of the time? Unlock the key to managing your clients while enhancing your relationships and building better partnerships. Gain new strategies to offer customized service while producing desired results.  (FRI-C08) 

Speakers

Name: 
Robert Murray
Job Title: 
Senior Director of Asset Management
Company: 
TruAmerica Multifamily, LLC
Name: 
Lisa Taylor
Job Title: 
Senior Managing Director
Company: 
Greystar
Name: 
Marcie Williams
Job Title: 
President
Company: 
RKW Residential
Name: 
Ed Wolff
Job Title: 
President, Leasing Desk Insurance & Screening
Company: 
Real Page, Inc (Moderator)
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