MEETINGS & EVENTS

Conference Schedule

Wednesday, June 13

12:30PM
1:30PM
Customer Experience: The (Not So) Secret Sauce from Top Organizations
Leadership

 According to Forbes Insights, “by 2020, customer experience is expected to surpass product and pricing as the key business differentiator.” Are you prepared? Companies like Zappos, Apple and Starbucks are known for exceeding customer expectations while maximizing the bottom line. Their secret sauce? Executives from these and other top performing companies insist it all begins with the people inside the organization, especially leaders. Arm yourself with proven strategies and essential ingredients for success to engage your organization and your customers.​ (WED-A06) 

Speakers

Name: 
Beth Luques
Job Title: 
Director of Organizational Learning and Development
Company: 
Pinnacle
Name: 
Erinn Cassidy
Job Title: 
VP of Human Resources
Company: 
Pinnacle
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1:45PM
2:45PM
Rituals, Routines and Rewards that Recharge Your Life!
Leadership

 Hear successful strategies for resetting your focus, establishing routines and recharging your mindset that lead to a more balanced and fulfilling life. There’s no denying that the endless barrage of emails, pings and push notifications have us challenged as we respond to shifting priorities and society’s expectations. Take a deep breath, clear your mind and relax as you examine the mental blocks that hold us back from living our best life. (WED-B03) 

Speakers

Name: 
Debbie Phillips
Job Title: 
President
Company: 
The Quadrillion
Name: 
Jennifer Staciokas
Job Title: 
Senior Vice President, Marketing and Training
Company: 
Pinnacle
Name: 
Mark Hurley
Job Title: 
President
Company: 
Highland Commercial Properties, Inc. (Moderator)
Name: 
Virginia Love
Job Title: 
Vice President, Training and Marketing
Company: 
Waterton Residential
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