MEETINGS & EVENTS

Apartmentalize 2021 Schedule

 (Subject to change)​

All sessions and activities will take place in McCormick Place West. General Sessions will take place in Wintrust Arena.

Central Time

Wednesday, September 01

9:45AM
10:30AM
Everything You Know About Leasing is Wrong
375E
Leasing

“Pandemic Priorities” now guide customer choices, and following the coronavirus societal shift, somatic markers must be considered when working with prospects. Being quarantined with limited access to activities and loved ones, as well as the uncertainty of the economy and jobs, has created a more emotional client, so your values need to align with theirs. Re-learn how to lease apartments by shifting the customer journey to one that recognizes new expectations, preferences and needs in this informative, fast-paced session.

Speakers

Name: 
Lisa Trosien
Job Title: 
President
Company: 
ApartmentExpert.com
2:00PM
3:00PM
Open Space--How Are You Combining Technology and Human Touch in Your Leasing Process?
Level 3, North Pre-function
Leasing

Tired of listening? Join the conversation instead and collaborate on a matter that you feel passionate about at Open Space! Participants will use their passion and interest to explore topics in ways that result in transformative experiences for those who chose this peer-to peer learning event.

Speakers

Name: 
Jonakan O’Steen
Job Title: 
First Vice President, Organization and Talent Development
Company: 
Equity Residential
Name: 
Susan Weston
Job Title: 
President
Company: 
The Susan Weston Company
Name: 
Richard George
Job Title: 
NOI Coach
Company: 
Apartmentor
Name: 
Chris Caramanica
Job Title: 
Director of Facilities
Company: 
WinnResidential