Units Magazine August
Take a Look Inside

The October issue of units magazine.

Open Door Program
NAA's Member Savings Program

Your Gateway to Smarter Savings

Units Magazine August
Take a Look Inside

The October issue of units magazine.

Open Door Program
NAA Member Savings Program

Your Gateway to Smarter Savings

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How to Say "You're Hired!" With Confidence
August 4, 2021
With the competition for top talent so fierce nowadays, hiring has taken on greater importance in the apartment sector. The real trick is in leveraging the interview and verification process so that new hires are matched well with a company...
Human Resources | Property Operations
HUD REAC Inspections 101 Webinar
May 19, 2017
Do you want to learn more about HUD REAC Inspections and how to prepare your property for one? This webinar features Chad Wood, National Maintenance Director, Richman Property Services, Inc. and Lori Trainer, chair of NAA’s Affordable Housi...
Property Operations | Department of Housing & Urban Development (HUD)
Morgan-Seager: What to Expect in 2014
October 8, 2020
Seager Marketing President Patty Morgan-Seager has more than 20 years of marketing, sales, leasing, and training expertise in the advertising and multifamily housing sector.She has gained a reputation as a speaker known for her ability to inspire...
Publications | Operations Insights | Property Operations | Leasing
Three Bottom Line Boosters
October 12, 2020
An Essential Resource for Maintenance & Operations Professionals • January 2014 Have a Banner Career in Apartment Operations Apartment property management is becoming an increasingly demanding profession, and those who look to make it a c...
Publications | Operations Insights | Property Operations | Maintenance
Keeping Your Cool Where HVAC Is Concerned
October 12, 2020
An Essential Resource for Maintenance & Operations Professionals • May 2014 Keeping Your Cool Where HVAC Is Concerned Advancements in technology and new efficiency standards are just two of the challenges apartment maintenance technic...
Operations Insights | HVAC | Refrigerants | Swimming Pools and Spas | Crime & Safety | Property Operations
Best-in-Class Resources, Thoroughly Vetted for Your Peace of Mind. Yours Exclusively From NAA
October 8, 2020
Providing access to excellence at a reasonable price-that's what NAA's Open Door program is all about. With Open Door as your purchasing partner, savvy NAA members are saving thousands of dollars on relevant, everyday products from suppliers...
Industry Insider | Open Door | Property Operations
Certified Apartment Portfolio Supervisor
January 25, 2021
Credential Program SynopsisEarning your CAPS takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.You'll learn about:Recruiting high-performing employeesEmploye...
Certified Apartment Portfolio Supervisor (CAPS) | Property Operations
Industry Gets Behind Effort to Block President’s Overtime Rule
October 26, 2016
NAA/NMHC expressed support for the “Protecting Workplace Advancement and Opportunity Act” on April 18, which would block the Obama Administration’s proposed overtime rule. Introduced in both the Senate and House by Senator Tim Scott (R-S....
National Multifamily Housing Council (NMHC) | Property Operations
How to Choose a Pest Management Provider
October 26, 2016
You’re likely to encounter problem residents at one point or another. And many of those problem residents may be pests – literally.When you find pests like bed bugs, mice and wasps living on your property, you should call a pest management profession...
Partner Perspectives | Pest Management | Property Operations
How to Prep for Tornado Season
October 26, 2016
View in BrowserNAAHQ // April 20, 2016Operations InsightsYour Source for Apartment Housing Industry News and Information Protecting People and Property in Tornado ZonesTornadoes are becoming a more frequent occurrence in the United S...
Operations Insights | Property Management | Tornado | Crime & Safety | Cyber Security | Technology | Maintenance | Property Operations
Making Property Transitions Easier
October 26, 2016
View in BrowserNAAHQ // May 18, 2016Operations InsightsYour Source for Apartment Housing Industry News and Information Preparing Staff and Residents for Property Transitions Changing ownership of properties is routine in the apartment indust...
Operations Insights | Property Management | Property Operations | Landlord & Tenant | Finance | Swimming Pools and Spas | energy efficiency
Residents Standards are Rising - Are You Keeping Up?
October 26, 2016
With new apartment construction on the rise in 2016 paired with growing resident expectations, it’s more important than ever to find ways to reduce property expenses and add value. Finding a partner that can help you remain competitive and achiev...
Partner Perspectives | Property Management | Property Operations | Partner
Court Upholds FCC’s Open Internet Order
October 26, 2016
The D.C. Circuit Court of Appeals upheld the Federal Communication Commission’s (FCC) net neutrality rules on June 14, which were being challenged by several large telecommunications providers. The Open Internet Order was issued in April 201...
National Multifamily Housing Council (NMHC) | Property Operations
Senate Wades into Home Sharing Debate
October 26, 2016
Three Senate Democrats called upon the Federal Trade Commission (FTC) on July 13 to study and report on the commercial use of short-term home sharing platforms like Airbnb and FlipKey. The move is the first significant step in Congress to examine...
National Multifamily Housing Council (NMHC) | Property Operations
Consumer Watchdog Proposal Would Impact Multifamily Debt Collection
October 26, 2016
The Consumer Financial Protection Bureau (CFPB) released a proposal on July 28 that drastically changes how collection agencies are able to collect debts. The proposal is a first look at the CFPB’s long-term plan for altering the Fair Debt Collectio...
National Multifamily Housing Council (NMHC) | Property Operations
The Steep Cost of Late Rent
October 26, 2016
Digested from “Impact of Late Rent” in Property Management Minutes (8/2/16) by Hammond, LoriWhile the financial costs of paying rent late are clear to most, many overlook the amount of time wasted collecting late payments, according to Lo...
Industry Insider | eviction & collections | Property Operations | Renters
Top Tips for Managing Mosquitoes
October 26, 2016
Digested from “Tips for Managing Mosquitoes on Your Property” in Apartments.com (8/2/16) by Robling, JackWhile summer is a time to enjoy outdoor activities and warm nights, mosquitoes can turn a pleasant evening into an unpleasant affair. ...
Industry Insider | Pest Management | Property Operations | Maintenance
Look to NAA This Budget Season for the Industry's Premier Benchmarking Tool
October 26, 2016
Achieving success tomorrow requires one to take care of business today—that's why every year leading communities turn to the NAA Income & Expenses Survey (IES). Results of the 28th annual IES in Rental Apartment Communities have been calculate...
Industry Insider | Property Operations | Bookstore | Best Practices | Research
Make Your 2017 Budget Data Driven With the NAA Survey of Income & Expenses
October 26, 2016
Achieving success tomorrow requires one to take care of business today—that's why every year leading communities turn to the NAA Income & Expenses Survey (IES). Results of the 28th annual IES in Rental Apartment Communities have been calculate...
Industry Insider | Property Operations | Finance | Research | Bookstore
Budgeting Without Benchmarks Is Like Building Without Blueprints
October 26, 2016
Achieving success tomorrow requires one to take care of business today—that's why every year leading communities turn to the NAA Income & Expenses Survey (IES).Results of the 28th annual IES in Rental Apartment Communities contain: Valuab...
Industry Insider | Property Operations | Bookstore | Research
FAA Commercial Drone Regulations Cleared for Take Off
October 26, 2016
New Federal Aviation Administration (FAA) regulations governing the commercial use of drones went into effect on August 29, which cover small unmanned aircraft systems (small UAS) weighing less than 55 pounds that are being flown for commercia...
National Multifamily Housing Council (NMHC) | Property Operations
This Budget Season, Look to NAA's Premier Tool: The Income & Expenses Survey
October 26, 2016
Achieving success tomorrow requires one to take care of business today—that's why every year leading communities turn to the NAA Income & Expenses Survey (IES).Results of the 28th annual IES in Rental Apartment Communities contain: Valuab...
Industry Insider | Property Operations | Research
Congress Asks for Details on HUD’s Criminal Screening Guidance
October 26, 2016
Rep. Blaine Luetkemeyer (R-MO), chairman of the Housing and Insurance Subcommittee, along with 14 other congressional members, sent a letter to HUD Secretary Julián Castro on September 23 requesting more details on the department’s fair housi...
National Multifamily Housing Council (NMHC) | Property Operations | Topics
As You Budget for 2017, Look to NAA's Premier Tool
October 26, 2016
Achieving success tomorrow requires one to take care of business today—that's why every year leading communities turn to the NAA Income & Expenses Survey (IES).Results of the 28th annual IES in Rental Apartment Communities contain: Valuab...
Industry Insider | Property Operations | Research
FTC Drives Patent Reform to Stop Trolls
October 26, 2016
The Federal Trade Commission (FTC) issued a long-awaited study of interest to the apartment housing industry entitled “Patent Assertion Entity Activity” on Oct. 6. The data confirms that patent assertion entities, so-called “Patent Troll...
National Multifamily Housing Council (NMHC) | Property Operations

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