Recurring Pest Issues Cause 60% of Residents to Move
Digested From “2014 Multifamily Industry Insights: Apartment Renter Attitudes Towards Pests and Pest Control by Orkin”
Orkin Special Report (10/01/14)
A newly released survey by pest control company Orkin has found that recurring pest issues cause 60 percent of U.S. apartment residents to look for a new place to live -- a finding supported by the National Apartment Association (NAA). Of those apartment residents polled, 85 percent have encountered a pest in their rental unit in the last 12 months. While bed bugs remain the most feared of all pests, flies were sighted most often followed by ants, cockroaches, and rodents. In addition, 94 percent of respondents said they would like to be notified of pest issues in their buildings, while 75 percent expect pest issues to be resolved within three days.
Interestingly, 40 percent of all pest sightings in apartments go unreported to property management. However, more than 60 percent would mention the pest sighting to someone else -- friends, family members, coworkers, and so forth. A whopping 84 percent of those who rent said they prefer to go with a recognized brand for pest control in the event such a sighting or outbreak occurs. Finally, just 25 percent of apartment residents surveyed said they are currently receiving tips and other information from apartment management on keeping pests out of their units. In total, 66 percent said they are interested in receiving this kind of advice and help from managers and their staff.
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