Publications

military veterans careers

Operations Insights

Find a Few Good Men (and Women)

Former military members and their spouses can be great assets onsite.Want to fill your labor void and help those who serve? Jonathan Nix, Senior Regional Human Resources Manager with Balfour Beatty Companies, has a solution—hire members of t...

Read Moreabout Find a Few Good Men (and Women)

self-guided tours

Operations Insights

Self-Guided Tours Open Doors to Closing Sales

More apartment operators are opening the door to the idea of self-guided tours for their prospective residents.Apartment communities find that...

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Curb Appeal Upgrade

Operations Insights

Simple Ways to Upgrade Curb Appeal

Though most of your prospects find your property through the Internet, curb appeal matters. Find out how to upgrade yours.Making your community...

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Job-Swapping Can Help

Operations Insights

Strengthen Your Team With Job-Swapping

Give leasing professionals first-hand experience with the maintenance team so they can better understand what a successful work order entails.In...

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Operations Insights

For Maintenance, Appearance is Important

A clean uniform goes a long way for maintenance technicians.Apartment maintenance can be a dirty job, but that does not mean techs should show...

Maintenance Appearance

Operations Insights

When You Should Perform an Inspection

While inspections are common at move-in and move-out, there are times when you may need to drop in on a resident.You can’t simply enter a resident...

Industry Insider, Operations Insights

How Reviews Can Improve Operations and Marketing

Communities with better scores often enjoy lower turnover rates, higher renewal increases and higher average rental income increases.Since the...

Improve Operations and Marketing

Operations Insights

How to Make Your Community’s Rebranding a Success

Without proper planning and communication, you are well on your way to a renovation that boosts NOI.In today’s competitive environment, one ...

Community’s Rebranding

Operations Insights

To Reach Your Residents, You Have to Text

Find out why texting is so important -- and the other ways to reach today’s customers.Today’s residents do not communicate the same way ...

Text apartment residents

Operations Insights

How to Get Your Landscaping Ready for Spring

Even though spring is here, there are things you can do to get the grounds at your community ready.Even though it may not feel like it in many...

Landscaping Spring Maintenance

Publications

units Magazine is a full-color trade publication featuring news and newsmakers in the apartment housing industry.

APTly Spoken Blog

NAA's award-winning blog showcases featured bloggers from all sectors of the apartment industry covering Economic Issues, Green Issues, Marketing, Operations and more. Several NAA staff also blog about their respective subject matter as an added benefit to the readership.

The Industry Insider

Industry Insider is a weekly newsletter where you will find a quick summary of noteworthy articles pertaining to our industry.

CampusConnex is a monthly newsletter for professionals in the student housing community and includes insights on trends, best practices, services and ideas to consider in the student housing business.

Marketing Buzz is a monthly newsletter containing trends, tips and articles on the marketing and leasing of apartment homes.

Operations Insights

Operations Insight is a monthly newsletter for professionals involved in onsite apartment operations and maintenance. This email newsletter has insights on trends, best practices, services and ideas for you to consider during day-to-day operations.

Apartment TECHniques

Apartment TECHniques is monthly newsletter that delivers the latest trends in technology for today and tomorrow.

Apartment Advocate

This monthly publication combines all aspects of apartment industry advocacy into one go-to resource. The Apartment Advocate highlights key developments and viewpoints in industry public policy at all levels of government, and helps NAA members explore advocacy pathways.

Connect with NAA

Connect with NAA is a monthly column from the NAA Chairman provided on the third of the month for the following month's publications.

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