Operations Insights

A monthly newsletter for professionals involved in onsite apartment operations and maintenance, with insights on trends, best practices, services and ideas for you to consider during day-to-day operations.

Under-The-Radar Community Upgrades and Strategies

By Darren Rawson | October, 2022 | Updated October, 2022

According to the National Multifamily Housing Council, nearly 80% of the country’s existing apartments were built prior to the year 2000 — meaning a majority of U.S. multifamily properties often compete in today’s tight rental market with outdated layouts and less-than-ideal amenities.Add in…

Smart Sustainability: Navigating the Path to Business Resilience

By Doug Pike | October, 2022 | Updated October, 2022

Finding sustainable solutions that deliver measurable results, then duplicating them across the portfolio, is essential to maximizing ROI.   Sustainability initiatives were gaining traction prior to the pandemic but took a temporary backseat to the operational efficiency movement as…

Proptech: Empowering and Evolving Teams

By Doug Pike | October, 2022 | Updated October, 2022

If the goal is to meet customers where they are – whether it’s online, via chatbot or in person – teams must be prepared and equipped to keep pace. PropTech has exploded in multifamily housing, providing an opportunity to transform lean teams into nimble, efficient machines. During the 2022…

Apartment Demand Sinks in Q3

October, 2022 | Updated October, 2022

For the first time ever, RealPage reports negative apartment demand in a third quarter.Apartment demand in the third quarter of 2022 plunged, continuing the pullback in demand that was seen in Q2. This is the first time in the 30-year history of RealPage’s tracking that Q3 has witnessed negative…

One-, Two-Bedroom Rents Reach New Records

October, 2022 | Updated October, 2022

The price gap is also closing between one- and two-bedroom apartments.One- and two-bedroom apartment rents have reach new highs. According to the latest National Rent Report from Zumper, the median national rent for one-bedrooms is at $1,503, while two-bedrooms are at $1,845—the former hitting a…

Rents Decline Month Over Month in September

September, 2022 | Updated September, 2022

New data shows rents have started to decline, in line with what was seen prior to the pandemic.Rent growth continued its steady decline during the month of September. The October National Rent Report from Apartment List shows the national index dropped by 0.2%, which is typical of this time of year…

JLL Adds Multifamily Property Management Services

September, 2022 | Updated September, 2022

The real estate services firm adds multifamily property management to group of businesses, names new group leader.JLL has entered the multifamily property management space. The company made the announcement Sept. 21 that it expanded its Property Management business to include the Multifamily…

Major Groups Show Support for NAA’s Eviction Moratorium Lawsuit

September, 2022 | Updated September, 2022

Industry organizations support compensating rental housing owners affected by federal eviction moratorium via friend-of-the-court briefs. Earlier this month, the National Association of REALTORS® (NAR), National Association of Home Builders (NAHB) and New Civil Liberties Alliance (NCLA) each…

Rent Growth Inches Downward

September, 2022 | Updated September, 2022

For months, rent growth has continued upward, but the latest data shows asking rents are decreasing.Year-over-year (YoY) rent growth continues, yet a slowdown has happened after more than a year and a half of gains. A new report for Apartments.com shows rents declined across the U.S. from July to…

How Well Do You Know Your Prospective Residents?

By Ashley Tyndall | September, 2022 | Updated September, 2022

Here’s how to really know who your customers are. It’s critical to know and understand your prospective residents — and regularly assess their wants and needs. The multifamily industry is constantly changing — and so too are its residents. This is why it is only natural to change the way you…