Built on Communication Coaching and Culture
Driving employee engagement to elicit resident satisfaction is a positive.More often than not, it comes down to culture.Amazon failed to improve...
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company culture
NAA Installs 2020 Officers
NAA’s Executive CommitteeEmcee, Jerry Wilkinson, Wilkinson Real Estate Advisors, (2012 NAA Chairman), Atlanta, Georgia; Rick Snyder, 2020 N...
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NAA Executive Committee
Scheduling Tours Just Got Simpler
Apartments.com is introducing a new online tour scheduling feature available on its apartment listings. With this exciting new feature enabled,...
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apartment tours
California Rent Control Back on the Ballot in 2020
It appears California voters will once again determine the fate of rent control at the ballot box next year, with larger implications for housing...
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NAA Offers Litigation Defender Insurance
The National Apartment Association (NAA) is pleased to announce that Litigation Defender insurance is now available to NAA Click & Lease...
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litigation defense
Maintenance DIY: Power Snakes and Bumper Stoppers
Q: I have an opportunity to buy a small power snake for cleaning out kitchen and bathroom drains. At the rate my residents block their drains,...
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WMFHA's Chili Cook-Off Heats Up Washington Hearts
Washington Multi-Family Housing Association (WMFHA) annually brings together 500 people, raffle prizes, chili contests, celebrity judges, trick-or-treating,...
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WMFHA Chili Cook-Off
Are Office Buildings a Solution to the Housing Crunch?
An old IRS building is one of many offices that have transformed into a new place to call home.While scoping out one of the newer apartment communities...
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AAOC Announces Partnership with United to End Homelessness
WelcomeHomeOC is designed to remove potential financial barriers for property owners who make apartment homes available for lease to formerly...
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Housing Requires Bipartisan Solutions
One proposal looks to stimulate production by looking at what works, and doesn't, at the local government level.Bipartisan agreement is hard...
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bipartisan agreement
NAA Members Engage with Ranking Congressional Leader
On December 12, NAA’s Executive Committee sat down with Representative Steve Stivers (R-OH-15) to discuss leading policy concerns of t...
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Technology Strikes Again: Senior Housing Market
Technology is threatening the once booming senior housing market.Advancements in technology, such as sensors that respond to medical conditions...
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Movers and Shakers
Lindsey Senn  •  Executive Vice President  •  Fifield Cos.  •  ChicagoSenior Vice President Lindsey Senn was pr...
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Beyond the Amenity Wars: What Do Renters Want?
Coworking is all the rage, but these other amenities and services can boost retention.When it comes to designing amenity spaces, Greg West, President...
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The Ladder of Leadership
The apartment industry offers great opportunities for success, but meaningful advancement is reserved for those who take charge of their own...
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leadership development
Creating a Cohesive Community for All Ages
Know your community. Knowing and understanding the demographics of your resident base allows you to best address individual’s wants and need...
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living community
Subscribe UNITS Magazine
UNITS Magazine is a full-color trade publication featuring news and newsmakers in the apartment housing industry. Features include interviews...
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Publications