Executive Vice President, Austin Apartment Association (retired)
Kristan Arrona spent nearly three decades at the helm of the Austin Apartment Association (AAA). In that time, she accomplished many things. She was a tireless advocate, a champion for education and a passionate community servant. She was both the TAA and NAA Association Executive of the Year in 1999. She was also the TAA Association Executive of the Year in 2010. AAA won the NAA Community Service Excellence Award three times as well as the Affiliate Communication, Education and Membership Awards. Arrona worked hard to ensure Austin was successful in the Mayor’s Challenge to End Veteran Homelessness. The city was one of 29 communities to be recognized nationwide and housed 682 veterans. She always made sure her members and volunteers fulfilled their commitments at every level: state, local and national. Her passion and energy were contagious, which inspired her members and volunteers. Arrona’s high expectations, organization, professionalism and commitment to NAA and the rental housing industry make her a deserving recipient of NAA’s Lifetime Achievement Award.
Director Business Development, Multifamily American Technologies, Inc.
Charles Stroud has been a leader in the industry for many years. He began his career in onsite property management before transitioning to the supplier side, which provides him a unique perspective on any situation. Stroud has a passion for helping others succeed and thrive, which can be seen through his focus on mentoring and his love of Supplier education—underscored by his earning of the CAS, the Certified Apartment Supplier. He has served in numerous volunteer roles for the Houston Apartment Association, the Apartment Association of Tarrant County and the Apartment Association of Greater Dallas, of which he is currently a board member. He has also served on several committees and the board of the Texas Apartment Association and the National Apartment Association, including a term as chairman of the National Suppliers Council. Stroud believes in giving back, having helped feed the homeless, volunteered with Union Gospel Mission and worked with abused children as a member of Bikers Against Child Abuse. His demonstrated passion for both the industry and his community are why Stroud was selected as a recipient of the NAA Lifetime Achievement Award.