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Take the Chaos Out of Turnover

online access

Technology is in the pipeline to streamline inspections through online access to critical paperwork.

Move-in/move-out inspections are about to get exponentially easier: Community managers can expedite the inspection process and more effectively manage personnel during turnovers by using new mobile software that syncs onsite assessments with critical documentation, such as service requests, with the touch of a button. 

Property managers can walk through units with residents and use an iOS or Android device to take pictures of the units and fill out service forms in real time, rather than having to spend additional time filling out paperwork once back in the office. Service forms can be sent electronically to maintenance personnel as well, so they can continue to work on other apartment homes instead of being present for each individual inspection.

Because all of the paperwork would essentially be complete before even leaving the unit, property managers can facilitate more inspections more quickly. And moving the paperwork to an electronic format not only speeds up the process but also condenses the amount of material that property managers will have to lug around to each unit (meaning no more oversized clipboards).

Such streamlining will allow personnel to move quickly through each unit and centralize paperwork so that multiple units can be cleared in less time — a huge benefit during spring and fall crunches.