Watch this video to learn how to create an account, retrieve a lost password, and log in to the Portal.
NAA legal webinars are free training guides for NAA Click & Lease users, covering best practices for utilizing the NAA lease forms. Each webinar addresses recent legislative updates, frequently asked questions, and common errors as detailed by NAA’s local counsel.
As always, we recommend you and your local legal counsel review all operational procedures and lease forms as the information provided in this webinar is not to be considered legal advice, and should not be treated as such.
*Please note: You will be prompted to log-in to NAA in order to view the webinars. If you are an NAA member and have login issues, please call 1-833-86-MYNAA
Attention - Invoice Procedure Updates
Attention NAA Click & Lease Users, given the guidance by state and local governments to telework until further notice, NAA is temporarily suspending sending hard copy NAA Click & Lease second notice invoices for new sales and renewals via USPS. NAA will continue to send electronic invoices for both new sales and renewals to each property's billing email address, but will not be mailing out hard copy second notices at this time. Should you need to request a copy of your invoice or have further questions please contact the Client Solutions Center at 833-866-9622 or [email protected].
Watch a walkthrough demonstration video on different views and permissions or property level, adding property-only permissions, admin permissions and corporate users.
There are two types of user accesses. Corporate Admin user access and Lease Property user access.
You will see all the tabs- User Management, Management Company, Order, Property, Invoices, Cart.
- User Management- As a Corporate Admin, you will be able to manage all the users, add/delete users, create groups, assign user/properties to groups, assign users to properties and add/delete properties.
- Management Company- As a Corporate Admin, you will be able to view and edit Management Company details.
- Property- As a Corporate Admin, you will be able to see all the properties and the relevant statuses.
- Invoices- As a Corporate Admin, you will be able to see all outstanding invoices.
- Order- As a Corporate Admin, you will be able to order lease packages for the properties
- Cart- As a Corporate Admin, you will be able to see ordered lease packages in the cart and pay by credit card or check.
Watch this walkthrough demonstration video on how an admin or corporate user can edit management company information.
A property name cannot exceed thirty (30) characters. A legal name is limited to seventy-five (75) characters.
Watch this walkthrough demonstration on how corporate or admin users can add users, create groups and assign properties and permissions.
With the exception of User Management and Management Company tabs, you will be able to see and do everything that corporate admin can do. You will see these tabs:
- Property- As a Corporate Admin, you will be able to see all the properties and the relevant statuses.
- Invoices- As a Corporate Admin, you will be able to see all outstanding invoices.
- Order- As a Corporate Admin, you will be able to order lease packages for the properties
- Cart- As a Corporate Admin, you will be able to see ordered lease packages in the cart and pay by credit card or check.
Watch this video on how to add properties, edit details and view status.
If you see an asterisk mark next to a property, the property won't be added to the cart because the property is missing some data. Please click edit, a modal window will open, fill in required details and save. This property will now show in the cart.
Please contact the Corporate Admin of your company. He/She can add the relevant properties for you.
Watch this video to learn how to determine definitions of different property statuses.
The following table shows the property status definitions. You will also see the definitions as you hover around those statuses.
Status | Description |
---|---|
Eligible | Two months before renewal date, or a new property can be processed for ordering. |
Pending | Waiting on Blue Moon to activate. |
Probation |
The account is active and the user has a defined time-period to resolve any items. 30 days to become a member and have membership verified by local NAA affiliate. 60 days to pay invoice. Account hold date is when NAA Click & Lease access will be disabled due to outstanding items not being resolved. |
Hold | Access temporarily on-hold until membership is verified and/or an outstanding invoice is resolved. |
Active | There are no membership or payment items to resolve, and NAA Click & Lease program is active. |
Ineligible | Property is located in Texas and must be ordered through Blue Moon Software, or it is part of a Bundled Small Property Package. For assistance, contact NAA Client Solutions Center at 833-86-MYNAA (833-866-9622). |
Yes. You will be able to sort properties differently. Click on the header to sort properties by that column.
Cut-off date is when you will lose access to the site, unless you make payments as needed for A/R and/or Membership.
Watch the video to learn how to order a lease package and check out online.
Ideally, your property page should show an active status for all the properties and should be free of any asterixis indicating all the data is correctly populated.
All properties with invoices aged greater than sixty (60) days from date of invoice will be placed on hold. A hold means the property is not able to access lease forms, document storage, or generate new leases. Please contact our Client Solutions Center at 833-86-MYNAA (833-866-9622) to make a payment by check or credit card to remove the hold and resume access to NAA Click & Lease.
If an invoice remains unpaid after ninety (90) days from date of invoice, the account will be cancelled and closed. This means the property will no longer have access to NAA Click & Lease forms, and any default settings and stored forms on their account will be deleted.
Once an account is cancelled, a property must re-order the NAA Click & Lease program and set up and default settings.
To prevent cancellation of your account, please contact our Client Solutions Center at 833-86-MYNAA (833-866-9622) to make a payment by check or credit card to remove a hold from your account and resume access to NAA Click & Lease.
Contact the NAA Client Solutions Center at 833-866-9622.
Cancelling of your NAA Click & Lease subscription requires the completion of a cancellation form.
You can find them on the NAA Click & Lease Policies page.