About the Trainer
Paul Rhodes, CAMT
Paul Rhodes has been melding customer service and problem solving his entire career. His history includes teaching First Aid and CPR for the Red Cross, and training store managers for a small bookstore chain. Paul has spent the past 16 years working in the apartment industry in positions ranging from Pool Remodeling Technician to Maintenance Supervisor. For the past six years he taught for HD Supply where he was a frequently requested speaker for events all over the country. His background in all aspects of Apartment Maintenance and Management has allowed him to speak for the National Apartment Association, HVAC Excellence, National Hotel Engineers Association and National Affordable Housing Chapters as well as many Management companies within the Multifamily and Hotel industries. He is also a contributor/author to articles for Units Magazine and other Maintenance Publications.
Paul was the Supervisor/Lead Customer Training Instructor for HD Supply and holds certifications in: NSPF® CPO Instructor, EPA Universal, and R-410A. He is still active with and was Chairman for the HVAC Excellence Advisory Board. He served as a subject matter expert for NAAEI's Certificate for Apartment Maintenance Technician (CAMT) curriculum rewrite. Paul has worked to create online learning for maintenance associates working in the Apartment and Hotel industries.