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Scheduling an NAAEI exam at a Scantron Testing Center

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Note: During this process, you will receive the following two automatically generated emails. You will not need the information in these emails to schedule your exam, but you will need it to take the exam, so please retain these two emails until after you have completed the exam.

  1. Candidate receives Scantron exam eligibility code from NAAEI or affiliate staff.
  2. Go to the Castle Worldwide website to schedule your exam. You will see the following screen:
    The NAAEI scheduling system's welcome screen, with blue arrows pointing to the NAA ID field, the Eligibility Code field, and the Submit button.
  3. Input your NAA ID and the exam eligibility code you received into the appropriate fields above. Click “Submit”.
  4. The next screen (pictured below) will ask you to review/edit/confirm your demographic information. Review your demographic information and make any necessary corrections. It is very important that your email address is correct. Please schedule your exam under your full legal name as it appears on your government-issued ID. When you sign in to take your exam, you will need to present a government-issued photo ID to the proctor for confirmation.
    The NAAEI online scheduler's page for collecting information about the user, such as address.
  5. At the bottom of the page, select the radio button “Test with Scantron: Live Online Proctoring (LOP) or Test Center”. Then, click “Submit Form.”
    A page for the user to select the testing site, with a blue arrow pointing to an option reading, "Test with Scantron: Live Online Proctoring (LOP) or Test Center."
  6. Click “OK” on the pop-up message pictured below:
    A popup confirming that the user wants to do Scantron testing.
  7. Carefully review the demographic information, and complete all required fields, marked with an asterisk (*), then click “Continue”.
    A demographics information collection form for the user to fill out and a blue arrow pointing to the continue button.
  8. Carefully review the examination admission requirements. Select the checkbox next to “I attest”. Then, click “Continue”.
    A screenshot of the exam admission requirements and a blue arrow pointing to a checkbox reading, "I attest." Another blue arrow points to the continue button.
  9. Click on the arrow next to the “Schedule at Testing Center” option.
    A page for the user to choose which location they would like to take their test. A blue arrow points to the option, "Schedule at Testing Center".
  10. Click on the red button reading, “Schedule at Testing Center".
    The same test site selection page, but with the "Schedule at Testing Center" option expanded and a blue arrow pointing to a button reading, "Schedule at a testing center".
  11. You will see the following screen. Follow steps 1-4 below. Then, click “Submit”. Note: there is a $50 fee for canceling or rescheduling an exam at a Scantron testing center.
    A confirmation screen for the user to choose their date and time, with a blue arrow pointing to a button reading, "Submit".
  12. You will see the following confirmation screen:
    A confirmation page thanking the user for scheduling their exam.

For technical problems related to the Scantron testing platform, please contact Scantron directly at (919) 572-6880 during their normal business hours, 8:30 AM – 5:30 PM ET, Monday through Friday.