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Scheduling an NAAEI Exam at An Affiliate Testing Site

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Note: During this process, you will receive the following automatically generated emails. You will not need the information in these emails to schedule your exam, but you will need it to take the exam, so please retain these emails until after you’ve completed the exam.

  • Notice to Schedule NAAEI from [email protected] contains your username and password for logging into the scheduling site in case you need to cancel or reschedule your exam.
  • NAAEI Scheduling Confirmation Notice (Admission Ticket) from [email protected] confirms your testing date and location and provides detailed testing instructions.
  1. Obtain your credential exam eligibility code from affiliate staff or your course sponsor.

  2. Go to the online scheduler to book your exam. Please schedule your exam under your full legal name as it appears on your government-issued ID. When you sign in to take your exam, you will need to present a government-issued photo ID to the proctor for confirmation. You will see the following screen:

    A screenshot of the NAAEI Online Scheduling system. Arrows point to spaces where the user provides their NAA ID and eligibility code, and to the submit button.
  3. Input your NAA ID and the exam eligibility code you received into the appropriate fields above. Click “Submit”.

  4. The next screen (pictured below) will ask you to review/edit/confirm your demographic information. Review your demographic information and make any necessary corrections. It is very important that your email address is correct.

    A screenshot of the NAAEI exam scheduling system, showing several fields to put personal registration information.
  5. In the middle of the page, select the radio button “NAAEI Affiliated Associations Availability” to test at an affiliate location. Then, click “Submit Form.”

    A screenshot of the NAAEI scheduling system, with an arrow pointing to a bubble next to the option, "NAAEI Affiliated Associations Availability"
  6. Click “OK” on the pop-up message reading, "You have chose to test at an NAAEI site. This selection cannot be changed after clicking the OK button. Click OK if you are satisfied with your selection or click Cancel if you would like to change your selection.":

    A pop-up message reading, "You have chose to test at an NAAEI site. This selection cannot be changed after clicking the OK button. Click OK if you are satisfied with your selection or click Cancel if you would like to change your selection."
  7. Carefully review the examination admission requirements. Scroll down to the end of the displayed document, check the checkbox next to “I attest”, then click “Continue”.

    A document containing admission requirements, and two arrows pointing to a box that says "I attest" and a submit button.
  8. Choose the exam you want to schedule and click “Schedule”.

    A dashboard with a list of the user's unscheduled exams.
  9. Follow the exam scheduling instructions to choose the date and location of your test. Click Submit to confirm your selection.

    A screen showing the scheduling page for an exam. There are several fields for the user's information and a blue arrow pointing to the submit button.
  10. A confirmation page will appear indicating that your reservation is complete. You will receive a confirmation email that includes the testing details.

    A screenshot of the exam scheduling confirmation page.

For technical problems related to the Castle Worldwide scheduling platform, please contact Castle Worldwide directly at (919) 572-6880 during their normal business hours, 8:30 AM – 5:30 PM ET, Monday through Friday.