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CAPS Exam Blueprint

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Domain/Task

Description

Number of questions on the exam

Domain I Talent Management 49
Task 1 Implement hiring strategies that will result in the selection of highperforming employees.  
Task 2 Improve employee performance through team building, career development, coaching, and feedback in order to foster employee longevity and meet operational goals.  
Task 3 Address employees’ performance and behavior deficiencies by reinforcing policies and procedures with counseling in order to improve organizational effectiveness.  
Task 4 Address employees’ performance and behavior deficiencies by reinforcing policies and procedures with counseling in order to improve organizational effectiveness.  
Task 5 Demonstrate ethical behavior by identifying and avoiding situations that challenge standards of conduct in order to mitigate conflicts of interest and other inappropriate actions.  
Domain II Financial Management 44
Task 1 Develop business plans and annual operating budgets in order to meet established performance benchmarks and owner objectives.  
Task 2 Analyze financial position in order to make appropriate operational adjustments for all stakeholders.  
Task 3 Prepare reporting packages for the owner in order to track progress toward meeting the owner’s objectives.  
Task 4 Calculate property value using the income capitalization approach in order to identify the impact of operational and financial decisions.  
Task 5 Measure individual property impact on portfolio by comparing roll-up performance to ownership objectives  
Domain III Property and Portfolio Performance Evaluation 35
Task 1 Preserve the physical property by developing a maintenance plan in order to protect the owner’s investment  
Task 2 Manage due diligence process by collecting data and evaluating results to make an acquisition, disposition, or refinancing recommendation to the owner  
Task 3 Establish a process for property transitions by developing schedules and checklists in order to ensure a smooth and timely ownership or management change  
Task 4 Develop rehabilitation, renovation, or repositioning strategies in order to meet ownership objectives  
Task 5 Analyze operational and financial data in order to implement either best practices or corrective measures  
Task 6 Analyze portfolio performance using single asset evaluation in relation to stakeholder and ownership strategy in order to maximize return on investment  
Domain IV Legal Responsibilities and Risk Management 32
Task 1 Identify the potential areas of risk on a property by conducting inspections and/or audits in order to minimize property loss or personal injury  
Task 2 Identify owner’s and managing agent’s responsibilities by reviewing management agreements in order to ensure the legal compliance, maximum service, and profitability of the property  
Task 3 Review all legal requirements necessary by studying applicable laws, regulations, and company policies to minimize legal risk and liability