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Unconscious Bias Course

Bias is a natural part of the human condition — of how the brain works. But it affects how we make decisions, engage with others, and respond to various situations and circumstances, often limiting potential.

Visto’s new course by Franklin Convey, “Unconscious Bias: Understanding Bias to Unleash Potential,” helps participants identify and adjust for bias, cultivate meaningful connections and choose courage in order to make real change.

Available free for members until July 31

*In order to claim your course, you will need your NAA ID number and go through the complete Visto purchase process and use the code. You will not be asked for payment

Claim the Course

Instructions to claim the course

  1. Log into and click on the Profile icon in the upper right-hand corner.

  2. Complete all information on the My Industry Profile page and be sure to include your NAA ID number. The ID number confirms you are a NAA member and your course will be made available at no cost. When profile is complete, click the “Save” button.

  3. Click the blue “OK” button that confirms your profile was updated.

  4. On the Your Cart page, you will find the course priced at $99. Click the “Check out” button.

  5. Enter the code FCFREEOFFER in the textbox highlighted in red below and click “Apply” to receive the course for free.

  6. After you click “Apply”, you will see the price of the Unconscious Bias course reduced to $0. Click the “Complete Order” button in order to complete the transaction.

  7. To complete the course, click on the “Continue to my Classroom”. The course will take a minute to load and will be added to your account.

  8. To complete the course later, go to and click on the Classroom drop down and click “My Courses”.


For difficulties in Visto, contact Visto Support at (866) 472-2344.

For difficulties with your NAA ID, contact NAA’s Client Support Center at (833) 866-9622.