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Coronavirus Resources and Guidance

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Because there exists a misconception that rental housing owners enjoy large margins and can continue operating in the absence of rent...
April 10, 2020
Today, Congress passed H.R. 748, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). As “Phase Three” of an extensive...
March 26, 2020
On Wednesday, May 13, the Small Business Administration (SBA), in conjunction with the United States Treasury Department, issued additional...
May 15, 2020
It can be said that it’s not organizations that deliver customer experiences, it’s the people who work for and represent the organization...
May 5, 2020
Why keeping your current residents is more important than ever. For apartment operators, resident retention is always top of mind during...
May 4, 2020
As Americans continue to grapple with our new normal, states throughout the nation are discussing how, if not already preparing, to reopen...
April 24, 2020
On April 24, President Trump signed into law The Paycheck Protection Program (PPP) and Healthcare Enhancement Act (HR 266), allocating an...
April 24, 2020
When I gave my installation speech last November at the National Apartment Association’s (NAA) Assembly of Delegates meeting in Greenville...
April 15, 2020