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COVID-19 Media Guidance

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Media Guidance
Media Coverage

Media Guidance

NAA recommends that incoming media requests be directed to health officials, who are better qualified to answer their questions at this time. You don’t want to be at risk with liability concerns. 

Ensure your office has proper contact information of health authorities and health resources on hand for handling queries from local stakeholders.

NAA recommends a holding statement be developed. An example: "We appreciate your call. It is wise for everyone to remain current and follow the most recent guidance provided by health officials. That is why we request that you direct your question to [Local Health Official]."

Other Key Messages to Consider

NAA recommends that guidance from health officials be treated seriously. At present, prevention information includes:

  • Wash hands often with soap and water for a minimum of 20 seconds. If soap and water are unavailable, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue away.
  • Frequently clean and disinfect touched objects and surfaces.

NAA encourages all members and affiliates to monitor the situation and stay current with advice from public health officials.

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Media Coverage

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