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COVID-19 Operational Best Practices

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Operations
Rent Collection
Resident Exposure
Free Form for Rent Relief Requests
Resident Engagement
Off-Campus Student Housing
Teleworking
Other Resources

Operations

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Rent Collection

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Resident Exposure

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Free Form for Rent Relief Requests

NAA is offering a sneak peek of its newest compliance solution, NAA Click & Comply, by releasing a Rent Relief Request Form for property management companies to utilize across their portfolio. This form will easily document and track requests from residents who are suffering financially during COVID-19, including special arrangements and/or payment plans that have been agreed upon by the property and its residents.

The form, powered by Leonardo247, is free of charge and will allow property management companies to pull reports with detail on each property or an overview across the entire portfolio.

If you are interested in this form, please contact Nicholas Tovar.

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Resident Engagement

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Off-Campus Student Housing

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Resources for Teleworking

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Other Resources