MEETINGS & EVENTS

Schedule

*Sessions and speakers are subject to change

Tuesday, February 18

8:00AM
2:00PM
Exhibitor Move-in
Storyville Hall/Celestin Foyer
8:00AM
12:00PM
Business Exchange Setup
Celestin Foyer
8:00AM
5:00PM
Attendee/Exhibitor Registration
Celestin Foyer
8:30AM
11:30AM
NAA’s Executive Roundtable (Invite Only)
Imperial 12
11:30AM
12:00PM
CampusConnex Lab: Lunch
Celestin A-E
11:30AM
4:00PM
CampusConnex Lab
Celestin A-E
12:10PM
12:40PM
CampusConnex Lab: The Freak Factor
Celestin A-E

Speakers

Name: 
David Rendall
1:00PM
2:30PM
Roundtable Discussions: On-boarding New Hires Into Your Company/Culture
Celestin A-E
2:50PM
3:20PM
CampusConnex Lab: Industry Spotlight
Celestin A-E
How to Attract Your Residents

Speakers

Name: 
Michael Huereque
Job Title: 
Executive Vice President
Company: 
Agency FIFTY3
3:20PM
3:50PM
CampusConnex Lab: Industry Spotlight
Celestin A-E
Hospitality in Housing: An Elevated Service Expectation

Speakers

Name: 
Erin L. Mahone
Job Title: 
National Director of Hospitality and Resident Relations
Company: 
Campus Life & Style
4:00PM
5:00PM
NAA Exposition Open
Storyville Hall
4:00PM
5:00PM
Business Exchange Open
Celestin Foyer
5:30PM
7:30PM
Welcome Party
Club XLIV

Wednesday, February 19

8:30AM
4:00PM
Attendee/Exhibitor Registration
Celestin Foyer
9:00AM
9:45PM
General Session
Celestin A-E

Speakers

Name: 
Judi Holler
10:00AM
10:45AM
The Student Pricing Disconnect: Pain Points and Solutions
Imperial 5C

Pricing for student housing has always been somewhat of a Band-Aid situation. Student housing prices beds, not units. They offer amenities that are overlooked in conventional housing and they need to account for an academic school year, in which a large majority of residents will be moving out. The nuance of student housing requires pricing teams to create workarounds in conventional pricing platforms. This session will discuss the ways student housing revenue managers have created impactful solutions to the student pricing disconnect and what revenue managers would include if they could build their own pricing platform.

Speakers

Name: 
Matt Schultz
Job Title: 
Product Manager
Company: 
Entrata
Name: 
Connie Aldape
Job Title: 
Director of Revenue Management
Company: 
Pinnacle Campus Living
Name: 
Jake Jarman
Job Title: 
COO
Company: 
Redstone Residential, Inc.
Name: 
KrisAnn Kizer
Job Title: 
National Director of Leasing & Marketing
Company: 
Pierce Education Properties
10:00AM
10:45AM
The Bank of Mom and Dad: What Drives Value?
Imperial 5B

“Perception of value” is a term property owners and managers struggle with because everyone has a different idea of what goes into a resident’s evaluation of what they’re getting for their money. Student communities have an even bigger challenge – the bank of mom and dad. Do expectations change when parents pay the rent? High annual turnover does not have to be the norm for student communities. Listen in as student renters and parents share their thoughts and opinions on what value means to them and its impact on the decision to renew.

Speakers

Name: 
Lia Nichole Smith
Job Title: 
Vice President of Education and Performance
Company: 
ApartmentRatings and SatisFacts
Name: 
Marty McBurney
Job Title: 
VP, Student Housing Operations
Company: 
Balfour Beatty Communities
10:00AM
10:45AM
Student Housing in the 20s – New Insights form NAA Research (Invite Only)
Imperial 12

This presentation will touch on both the investment and operations sides of the business. Recent investment trends in the student housing sector will be explored including which markets are hot, how cap rates are trending and who the big players are in capital and financing. From an operations standpoint, we’ll compare operating expenses between student and conventional apartments; what can one sector learn from the other?

Speakers

Name: 
Paula Munger
Job Title: 
Director, Industry Research & Analysis
Company: 
National Apartment Association
10:00AM
10:45AM
Practical Insights on Developing Your Career in Student Housing
Celestin H

Gain insights and advice from four student housing “lifers” representing 75 years of experience across multiple companies, campuses, private and public ventures. There is no magic bullet for success (other than delivering consistent results), but you will gain insights on navigating your career path no matter what your role. Whether you are looking at a traditional progression up the ranks, or have a more customized path in mind, this group of professionals will share tips, successes, mistakes and strategies for you to create the career of your dreams.

Speakers

Name: 
Kim Grisvard
Job Title: 
Sr. Director Sales and Marketing
Company: 
Greystar
Name: 
Jessica Nix
Job Title: 
Senior Vice President of Marketing and Leasing
Company: 
Campus Life & Style
Name: 
Barrie Nicols
Job Title: 
Vice President Leasing and Marketing
Company: 
Michaels Management
10:50AM
11:25AM
Business Exchange Open
Celestin Foyer
11:00AM
11:30AM
Speed Networking
Celestin A-E
11:30AM
12:15PM
The Future is Here – Self-Guided Tours
Imperial 5B

It’s easy to feel overwhelmed by all the integrations needed to help lease units faster. Self-guided tours are the new way to lease! These technology enhancements are here to stay, and the next generation of renters not only expect tech amenities, they are naturally attracted to tools that offer self-service. In fact, self-guided tours are converting as successfully or higher than live leasing agents. During this sessions, we’ll discuss the challenges of self-guided tours from a holistic perspective and answer questions about concerns, benefits and how to get started.

Speakers

Name: 
Georgianna W. Oliver
Job Title: 
Founder
Company: 
Tour24
Name: 
Leah Rimpler
Job Title: 
Director of New Product Development
Company: 
Greystar
11:30AM
12:15PM
Designing Interiors: Authenticity in a Virtual World
Imperial 5C

Generation Z will compose the college population for the next decade, making it important to understand their beliefs, lifestyle, habits, style identity and design preferences. Their world is complicated and they seek havens from the outside world, all while mirroring the design trends they see in a growing number of design-oriented platforms. During this session, learn the importance of multi-functional spaces for this group, how to develop designs that enhance real life experiences while incorporating technology and how to create spaces that are trend-conscious, practical and authentic in style.

Speakers

Name: 
Laurie Provin
Job Title: 
Director of Marketing
Company: 
University Furnishings
Name: 
James Kenner
Job Title: 
Senior Director of Design
Company: 
Greystar
Name: 
Chelsea Dora-Shibley
Job Title: 
Vice President of Interior Design
Company: 
HPA Design Group
11:30AM
12:15PM
Coach vs. Cop
Celestin H

Do you ever feel like you are managing upstream and becoming the “police” versus paving someone’s path for success? This workshop unpacks the emotional baggage that we carry as leaders and offers proven strategies that foster a growth mindset. This session will offer attendees a variety of coaching tools.

Speakers

Name: 
Debbie R. Phillips, CPM
Job Title: 
President
Company: 
The Quadrillion
12:15PM
3:15PM
NAA Exposition
Storyville Hall
3:15PM
4:00PM
Top Trends in Lifestyle, Tech, Safety, and Amenity Preferences
Imperial 5C

Student housing companies work incessantly to modernize the housing experience and create a sense of loyalty among students for their communities. The key differentiator is to understand the lifestyle, technology, safety and amenity preferences of students. This knowledge will enable companies to offer the most sophisticated, yet functional housing experience in their communities. Listen to findings of a national research study with participation from the leading student housing companies to unravel the top lifestyle preferences of Generation Z. Attendees will gain insight into future-proofing their communities to ensure high occupancy rates and healthy revenue streams.

Speakers

Name: 
Joseph Batdorf
Job Title: 
President
Company: 
J Turner Research
Name: 
Bryan Shelangoski
Job Title: 
Senior Director of Real Estate
Company: 
Greystar
3:15PM
4:00PM
How to Overcome a Bad Turn and Late Delivery
Celestin H

Construction delays, subcontractor pitfalls and natural disasters are a few uncontrollable factors for a bad turn season. The impacts can tarnish your reputation and make renewals much more difficult. A reparative and proactive strategy is required to minimize losses. This session will share strategies and actual case studies of how student housing providers have gotten back on track.

Speakers

Name: 
Jennifer N. Messina
Job Title: 
VP Of Marketing
Company: 
San Miguel Management
Name: 
Jacob Kosior
Job Title: 
National Director of Student Development
Company: 
The Dinerstein Companies
Name: 
Ashly Poyer
Job Title: 
Senior Director of Sales
Company: 
Peak Campus
3:15PM
4:00PM
Future Forecasting: Are You Prepared for Enrollment Shifts?
Imperial 5B

Our forecast shows that student housing enrollment will be shrinking to the smaller size of Generation Z along with some other factors. With the ultra-competitive environment currently and with many universities needing more of a supply, there could be some risks on the horizon. There are a few case studies of the last decade where markets have rebounded and some that are still finding it difficult. As owners and operators, what plans are we putting in place today with our staff to ensure long term success?

Speakers

Name: 
Ryan Kimura
Job Title: 
Industry Principal
Company: 
RealPage, Inc.
Name: 
Taylor Gunn-Lindahl
Job Title: 
Vice President of Research and Analytics
Company: 
CA Ventures
Name: 
Carl Whitaker
Job Title: 
Manager, Market Analytics
Company: 
RealPage, Inc.
Name: 
Laura Formica
Job Title: 
VP of Operations
Company: 
Homestead U
3:15PM
7:00PM
Exhibitor Move-out
4:15PM
4:45PM
Voodoo on the Bayou Closing Experience
Celestin A-E
4:30PM
Conference Concludes