Schedule
*Sessions and speakers are subject to change
Tuesday, February 18
8:00AM
12:00PM
Business Exchange Setup
Celestin Foyer
8:00AM
5:00PM
Attendee/Exhibitor Registration
Celestin Foyer
8:30AM
11:30AM
NAA’s Executive Roundtable (Invite Only)
Imperial 12
12:10PM
12:40PM
CampusConnex Lab: The Freak Factor
Celestin A-E
Speakers
Name:
David Rendall
1:00PM
2:30PM
Roundtable Discussions: On-boarding New Hires Into Your Company/Culture
Celestin A-E
2:50PM
3:20PM
CampusConnex Lab: Industry Spotlight
Celestin A-E
How to Attract Your Residents
Speakers
Name:
Michael Huereque
Job Title:
Executive Vice President
Company:
Agency FIFTY3
3:20PM
3:50PM
CampusConnex Lab: Industry Spotlight
Celestin A-E
Hospitality in Housing: An Elevated Service Expectation
Speakers
Name:
Erin L. Mahone
Job Title:
National Director of Hospitality and Resident Relations
Company:
Campus Life & Style
4:00PM
5:00PM
Business Exchange Open
Celestin Foyer
:
:
Welcome Party
Club XLIV
:
:
NAA Exposition Open
Storyville Hall
:
:
Exhibitor Move-in
Storyville Hall/Celestin Foyer
:
:
CampusConnex Lab: Lunch
Celestin A-E
:
:
CampusConnex Lab
Celestin A-E
Wednesday, February 19
8:30AM
4:00PM
Attendee/Exhibitor Registration
Celestin Foyer
10:00AM
10:45AM
The Bank of Mom and Dad: What Drives Value?
Imperial 5B
“Perception of value” is a term property owners and managers struggle with because everyone has a different idea of what goes into a resident’s evaluation of what they’re getting for their money. Student communities have an even bigger challenge – the bank of mom and dad. Do expectations change when parents pay the rent? High annual turnover does not have to be the norm for student communities. Listen in as student renters and parents share their thoughts and opinions on what value means to them and its impact on the decision to renew.
Speakers
Name:
Lia Nichole Smith
Job Title:
Vice President of Education and Performance
Company:
ApartmentRatings and SatisFacts
Name:
Marty McBurney
Job Title:
VP, Student Housing Operations
Company:
Balfour Beatty Communities
10:00AM
10:45AM
Student Housing in the 20s – New Insights form NAA Research (Invite Only)
Imperial 12
This presentation will touch on both the investment and operations sides of the business. Recent investment trends in the student housing sector will be explored including which markets are hot, how cap rates are trending and who the big players are in capital and financing. From an operations standpoint, we’ll compare operating expenses between student and conventional apartments; what can one sector learn from the other?
Speakers
Name:
Paula Munger
Job Title:
Director, Industry Research & Analysis
Company:
National Apartment Association
10:00AM
10:45AM
Practical Insights on Developing Your Career in Student Housing
Celestin H
Gain insights and advice from four student housing “lifers” representing 75 years of experience across multiple companies, campuses, private and public ventures. There is no magic bullet for success (other than delivering consistent results), but you will gain insights on navigating your career path no matter what your role. Whether you are looking at a traditional progression up the ranks, or have a more customized path in mind, this group of professionals will share tips, successes, mistakes and strategies for you to create the career of your dreams.
Speakers
Name:
Kim Grisvard
Job Title:
Sr. Director Sales and Marketing
Company:
Greystar
Name:
Jessica Nix
Job Title:
Senior Vice President of Marketing and Leasing
Company:
Campus Life & Style
Name:
Barrie Nicols
Job Title:
Vice President Leasing and Marketing
Company:
Michaels Management
11:30AM
12:15PM
Coach vs. Cop
Celestin H
Do you ever feel like you are managing upstream and becoming the “police” versus paving someone’s path for success? This workshop unpacks the emotional baggage that we carry as leaders and offers proven strategies that foster a growth mindset. This session will offer attendees a variety of coaching tools.
Speakers
Name:
Debbie R. Phillips, CPM
Job Title:
President
Company:
The Quadrillion
3:15PM
4:00PM
Top Trends in Lifestyle, Tech, Safety, and Amenity Preferences
Imperial 5C
Student housing companies work incessantly to modernize the housing experience and create a sense of loyalty among students for their communities. The key differentiator is to understand the lifestyle, technology, safety and amenity preferences of students. This knowledge will enable companies to offer the most sophisticated, yet functional housing experience in their communities. Listen to findings of a national research study with participation from the leading student housing companies to unravel the top lifestyle preferences of Generation Z. Attendees will gain insight into future-proofing their communities to ensure high occupancy rates and healthy revenue streams.
Speakers
Name:
Joseph Batdorf
Job Title:
President
Company:
J Turner Research
Name:
Bryan Shelangoski
Job Title:
Senior Director of Real Estate
Company:
Greystar
3:15PM
4:00PM
How to Overcome a Bad Turn and Late Delivery
Celestin H
Construction delays, subcontractor pitfalls and natural disasters are a few uncontrollable factors for a bad turn season. The impacts can tarnish your reputation and make renewals much more difficult. A reparative and proactive strategy is required to minimize losses. This session will share strategies and actual case studies of how student housing providers have gotten back on track.
Speakers
Name:
Jennifer N. Messina
Job Title:
VP Of Marketing
Company:
San Miguel Management
Name:
Jacob Kosior
Job Title:
National Director of Student Development
Company:
The Dinerstein Companies
Name:
Ashly Poyer
Job Title:
Senior Director of Sales
Company:
Peak Campus
4:15PM
4:45PM
Voodoo on the Bayou Closing Experience
Celestin A-E
:
:
The Student Pricing Disconnect: Pain Points and Solutions
Imperial 5C
Pricing for student housing has always been somewhat of a Band-Aid situation. Student housing prices beds, not units. They offer amenities that are overlooked in conventional housing and they need to account for an academic school year, in which a large majority of residents will be moving out. The nuance of student housing requires pricing teams to create workarounds in conventional pricing platforms. This session will discuss the ways student housing revenue managers have created impactful solutions to the student pricing disconnect and what revenue managers would include if they could build their own pricing platform.
Speakers
Name:
Matt Schultz
Job Title:
Product Manager
Company:
Entrata
Name:
Connie Aldape
Job Title:
Director of Revenue Management
Company:
Pinnacle Campus Living
Name:
Jake Jarman
Job Title:
COO
Company:
Redstone Residential, Inc.
Name:
KrisAnn Kizer
Job Title:
National Director of Leasing & Marketing
Company:
Pierce Education Properties
:
:
Speed Networking
Celestin A-E
:
:
NAA Exposition
Storyville Hall
:
:
General Session
Celestin A-E
Speakers
Name:
Judi Holler
:
:
Future Forecasting: Are You Prepared for Enrollment Shifts?
Imperial 5B
Our forecast shows that student housing enrollment will be shrinking to the smaller size of Generation Z along with some other factors. With the ultra-competitive environment currently and with many universities needing more of a supply, there could be some risks on the horizon. There are a few case studies of the last decade where markets have rebounded and some that are still finding it difficult. As owners and operators, what plans are we putting in place today with our staff to ensure long term success?
Speakers
Name:
Ryan Kimura
Job Title:
Industry Principal
Company:
RealPage, Inc.
Name:
Taylor Gunn-Lindahl
Job Title:
Vice President of Research and Analytics
Company:
CA Ventures
Name:
Carl Whitaker
Job Title:
Manager, Market Analytics
Company:
RealPage, Inc.
Name:
Laura Formica
Job Title:
VP of Operations
Company:
Homestead U
:
:
Exhibitor Move-out
:
Conference Concludes
:
:
Business Exchange Open
Celestin Foyer
Student Housing Lease
NAA Click & Lease offers current and customizable forms designed specifically for student housing to simplify the process and reduce risk.