MEETINGS & EVENTS

APTvirtual Schedule

Friday, November 06

9:00AM
11:40AM
Exhibit Hall Exclusive Hours
11:40AM
12:20PM
Stump the Slump: Proven Strategies to Outsmart the Recession
Simulive
Operations

Listen to industry experts in marketing, operations and revenue management who have the knowledge and battle scars from the last recession give specific examples on how strategies need to change during a downturn. You’ll come out with actionable items to address and be well ahead of your less-prepared peers.

Speakers

Name: 
Jessica Mills
Job Title: 
Principal
Company: 
D2 DEMAND SOLUTIONS INC
Name: 
Sandi Dumas
Job Title: 
Director of Talent Development
Company: 
Security Properties Residential
11:40AM
12:20PM
How to Develop Strategic Supplier Partnerships
Simulive
Operations

Building relationships with suppliers that are productive and long-lasting is a critical component of property success. A diverse panel of experts will share what they have done within their organizations to create strategic relationships with vendors. Hear how these companies were able to boost resident satisfaction, enhance their assets, achieve higher-level goals and even win awards through successful partnership building. Learn why procurement is more than a basic activity – it’s a strategic event that advances the goals of your organization.

Speakers

Name: 
Wais Khairzada
Job Title: 
Corporate Director, Resident Services
Company: 
Bozzuto
Name: 
Andrew Haynes
Job Title: 
Strategic Growth Director,
Company: 
Avendra
Name: 
Jennifer Gaskill
Job Title: 
Senior Purchasing Manager
Company: 
GK Management
11:40AM
12:20PM
How Technology Positively Impacts the Asset Manager and Operator Relationship
Simulive
Technology

The relationship and communication between operators and asset managers is vastly improving thanks to technology solutions that offer visibility and transparency at the property level. Operators are constantly “drinking from a fire hose", and work hard to avoid operating in a reactive manner. While the asset managers are focused on ways to push NOI and mitigate risk. Technology is providing solutions for both; allowing the operators and asset managers to work smarter and offering more opportunity to focus on what really matters. The ability to provide real-time reporting and analytics allows for more streamlined and meaningful communication.

Speakers

Name: 
Michelle Betchner-Cowan
Job Title: 
Managing Director, National Client Services
Company: 
Greystar
Name: 
Michael Roos
Job Title: 
Managing Director of Asset Management
Company: 
ColRich
Name: 
Daniel Cunningham
Job Title: 
CEO
Company: 
Leonardo247
11:40AM
12:20PM
Forgotten Talent - Teaching the Art of Engagement
On-Demand
Leasing

Sales engagement is about understanding and helping to shape the buyers’ journey. As a salesperson you want to shape that process, but also have to be able to support it by making yourself valuable and helpful at the right time. It’s important to know how, when and the right way to engage. Engagement doesn’t come from a software package; it comes from real salespeople putting in the effort to establish, connect and maintain genuine and real relationships with clients, through understanding and interpersonal communication skills. Learn the skills to fine tune and utilize yours, leading to greater sales success.

Speakers

Name: 
Lori Snider
Job Title: 
Director, Learning & Experience
Company: 
RedPeak
Name: 
Rommel Anacan
Job Title: 
President
Company: 
The Relationship Difference
11:40AM
12:20PM
Cracking the Code: Are You Ready for the Building Inspector?
On-Demand
Maintenance

Many owners and operators dread the many building inspections that occur frequently at our communities. The goal of the session is to simplify the process of understanding and finding the code regulations, proactively inspect and  prepare for regular code/building inspections; be inspection ready at all times! This session will help operators navigate the difficult to decipher code requirements, the different agencies who inspect and where to find all of this information. We will provide you with solutions to proactively prepare for the code requirements using technology and other industry best practices.

Speakers

Name: 
Jonathan Lane
Job Title: 
Vice President, Maintenance & Engineering Services
Company: 
Bozzuto
Name: 
Rodney Wilson
Job Title: 
Regional Maintenance Director, Desert Region
Company: 
Greystar
Name: 
Suellen McFarling
Job Title: 
Chief Operating Officer
Company: 
Leonardo247
12:20PM
1:00PM
Solving the Connectivity Issue
Simulive
Technology

High-speed internet access is both an important amenity and a vital component of rental properties’ on-site IoT solutions. The COVID-19 pandemic, however, has made connectivity more critical than ever. As apartments become de facto workplaces, multifamily operators must deliver fast, reliable connections that support residents’ evolving needs. But the market is filled with a confusing array of technologies, regional providers, and delivery models that make it difficult to deliver the best solution for business and resident needs.

Speakers

Name: 
Joel McIntyre
Job Title: 
Chief Executive Officer
Company: 
GiGstreem
Name: 
John Helm
Company: 
RET Ventures
Name: 
Shawn Mahoney
Job Title: 
Senior Vice President, CIO and CTO
Company: 
GID
12:20PM
1:00PM
Rent Control: What Does It Mean For My Market?
Simulive
Industry Trends

With the passage of a statewide cap on rents in Oregon and California, as well as expanded rent regulations in New York and Washington, D.C., rent control policies are gaining traction across the United States. Using research commissioned by NAA along with the CoStar Group analysis of affordability on a market-by-market basis, understand the impact of rent control legislation into tangible impacts for the rental housing industry.

Speakers

Name: 
Michael Cohen
Job Title: 
Vice President of Advisory Services
Company: 
CoStar Group
Name: 
Paula Munger
Job Title: 
AVP of Industry Research & Analysis
Company: 
National Apartment Association
12:20PM
1:00PM
Make it or Break it Maintenance
On-Demand
Maintenance

They break it and you fix it. That’s the theory. But, in the real world, 45 percent of residents are moving to another apartment community, 19 percent just next door and it’s because of something they are dissatisfied with in their current apartments. Much more frequently than we may care to admit, it’s sometimes related to maintenance. How do we stop it or possibly prevent it from happening? Uncover tips and tools and takeaways to cut your losses with real stories, real successes (and maintenance fails) and real solutions.

Speakers

Name: 
Mary Gwyn
Job Title: 
CPM, Chief Innovator
Company: 
Apartment Dynamics
Name: 
Paul Rhodes
Job Title: 
Director of Maintenance Operations
Company: 
The Life Properties
12:20PM
1:00PM
Benchmarking your Recruiting Efforts in a Post-Pandemic Environment
On-Demand
Human Resources

Depending on which part of the country you’re hiring, and for which position(s), recruiting and retaining talent can prove challenging and frustrating in normal times let alone during a global health crisis and an unprecedented economic downturn. Although COVID-19 opened up access to a large pool of workers, the operational, economic and societal impacts which swiftly changed the industry present recruiters and talent managers with a new slate of challenges. Learn which cities and have the highest demand for on-site staff, what salary ranges are being offered, how skill sets have evolved and best practices for training, engaging and retaining your employees. 

Speakers

Name: 
Paula Munger
Job Title: 
AVP, Industry Research & Analysis
Company: 
National Apartment Association
Name: 
Amanda Borgognoni
Job Title: 
Resourcing & Recruitment Manager
Company: 
Fogelman Properties
12:20PM
1:00PM
And That’s the Way the Cookie Crumbles: Resident Data Privacy
Simulive
Legal/Fair Housing

As rental housing firms take in voluminous amounts of applicant and resident information, we must consider the patchwork of data privacy legislation currently impacting our industry, including the recently enacted California Consumer Privacy Act (CCPA), other similar state laws, and mounting pressure for a national standard. This session will allow you to determine if your operations are covered under these laws and if so, the steps you should take to come into compliance.

Speakers

Name: 
Scot Haislip
Job Title: 
Vice President of Legal Affairs and Counsel
Company: 
National Apartment Association
Name: 
Michael Egan
Job Title: 
Partner
Company: 
Baker & McKenzie LLP
Name: 
John Napier
Job Title: 
Senior Director, Legal Services
Company: 
Greystar
1:00PM
2:30PM
General Session: Mark Wahlberg
1:20PM
2:00PM
Risk Management and Proactive Practices for Affordable Housing Pros
Simulive
Affordable Housing

Within the affordable property management arena, you have half the funds and twice the risk. In today’s environment with affordable housing being such a hot topic, there are increased public relations pressures and risks that have emerged with all of the media focus.  Examine effective risk management strategies and proactive public relations to mitigate risks and discuss the ever-changing regulations and policies that have increased risk for property management and owners. Then, delve into proven proactive practices that are both good for public relations and mitigation of risk

Speakers

Name: 
Tami Fossum
Job Title: 
Executive Director
Company: 
GEM Management, LLC
Name: 
Jacquie Hoffman
Job Title: 
Vice President
Company: 
Mercy Housing
2:30PM
5:00PM
Exhibit Hall Exclusive Hours