Wednesday, November 04
Don’t Get Sued Recovering Bad Debt…Get Paid!
Understands ways on reducing lawsuit risk without impacting the ability to recover bad debt. Uncover what is landing property managers in court to the steps some companies are taking to learn from their mistakes. Understand what can happen if all fails and suit is filed. With the right understanding and defined goals, what to do is as simple as 1-2-3.
Privacy, Data, and the Future of Internet-Driven Amenities
How can multifamily properties continue to offer internet-driven resident services, while safeguarding resident data and complying with new legislation? A lively panel discussion with a unique mix of perspectives will discuss how multifamily managers should prepare for the quickly evolving landscape of data-driven amenities. Walk away with an understanding of how to best protect your residents’ data and security, while still offering best-in-class internet services.
Friday, November 06
And That’s the Way the Cookie Crumbles: Resident Data Privacy
As rental housing firms take in voluminous amounts of applicant and resident information, we must consider the patchwork of data privacy legislation currently impacting our industry, including the recently enacted California Consumer Privacy Act (CCPA), other similar state laws, and mounting pressure for a national standard. This session will allow you to determine if your operations are covered under these laws and if so, the steps you should take to come into compliance.