MEETINGS & EVENTS

Schedule

NAA offers a variety of educational formats to ensure there’s something for everyone. Attend Friday's General Session and you could be in the drawing to win a $5,000 cash prize! You must be present to win!

Wednesday, June 26

12:30PM
1:30PM
What Are Your Resident Loyalty Drivers?
Concourse D

This peer-to-peer learning experience is an opportunity to engage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group.

Speakers

Name: 
Jonakan O'Steen
Job Title: 
First Vice President, Organization and Talent Development
Company: 
Equity Residential (Lead Facilitator)
Name: 
Steve Wunch
Job Title: 
Sr. Director of Training and Education
Company: 
Echelon Property Group (Co-Facilitator)
1:45PM
2:45PM
Management/Leadership Presence
Concourse D

This peer-to-peer learning experience is an opportunity to engage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group.

Speakers

Name: 
Stephanie Puyear Helling CAM, CAPS, NALP
Job Title: 
Sr. Director, Operations, Real Estate Strategic Services
Company: 
Greystar (Lead Facilitator)
Name: 
Christina Steeg
Job Title: 
SVP, Marketing and Training
Company: 
Simpson Property Group (Co-Facilitator)

Thursday, June 27

8:30AM
9:30AM
Smart Home Technology for Your Residents
Concourse D

This peer-to-peer learning experience is an opportunity to engage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group.

Speakers

Name: 
Susan Sherfield
Job Title: 
VP, Education and Employee Development
Company: 
Mercy Housing (Co-Facilitator)
Name: 
Steve Wunch
Job Title: 
Sr. Director, Education & Training
Company: 
Echelon Property Group (Lead Facilitator)
9:45AM
10:45AM
Excellence in Maintenance/Service
Concourse D

This peer-to-peer learning experience is an opportunity to engage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group.

Speakers

Name: 
Stephanie Puryear Helling, CAM, CAPS, NALP
Job Title: 
Sr. Director, Operations, Real Estate Strategic Services
Company: 
Greystar (Co-Facilitator)
Name: 
Christina Steeg
Job Title: 
SVP, Marketing and Training
Company: 
Simpson Property Group (Lead-Facilitator)
11:15AM
12:15PM
Marketing/Leasing Tech: AI, AR, Self-Guided Tours
Concourse D

This peer-to-peer learning experience is an opportunity to engage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group.

Speakers

Name: 
Jeremy Lawson, NALP
Job Title: 
Reputation Manager
Company: 
Fogelman (Co-Facilitator)
Name: 
Susan Weston, CAM, CAPS, NAAEI
Job Title: 
Director of Management Resources
Company: 
Alpha Barnes Real Estate Services (Lead Facilitator)

Friday, June 28

9:00AM
10:00AM
Shaping the Customer Experience
Concourse D

This peer-to-peer learning experience is an opportunity to engage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group.

Speakers

Name: 
Jeremy Lawson, NALP
Job Title: 
Reputation Manager
Company: 
Fogelman (Lead Facilitator)
Name: 
Jonakan O'Steen
Job Title: 
First Vice President, Organization and Talent Development
Company: 
Equity Residential (Xo-Facilitator)
Event Sponsors