Apartmentalize Schedule

Building relationships with suppliers that are productive and long-lasting is a critical component of property success. A diverse panel of experts will share what they have done within their organizations to create strategic relationships with vendors. Hear how these companies were able to boost resident satisfaction, enhance their assets, achieve higher-level goals and even win awards through successful partnership building. Learn why procurement is more than a basic activity – it’s a strategic event that advances the goals of your organization.

We get it: you’re busy, always on alert. Find meaningful strategies to re-center and get back to present. There is magic in adopting simple routines that help reduce decision fatigue. Forming positive habits can free your mind for the creative flow that leads to reaching goals and finding your happy place. Get tips on creating margin or extra space in your day. Resist the busy badge and get through your “seasons of sacrifice.” Finally, restore your perspective and, yes, get permission to pause and putter.

With e-commerce sales increasing 15.2 percent in the past year, package volume has increased significantly, causing concern for how apartment communities will manage the waste that comes with this spike in volume. The average community receives 150 packages per week. E-commerce continues to create waste management challenges in 41 percent of apartment communities because of the large volume of cardboard and packaging materials being discarded. Proper disposal of accompanying materials such as ice packs and padding present problems as well. Additional operator issues include recycling expenses, clogged trash chutes or compactors and resource-allocation challenges. We've got the solutions to these challenges!

Privatized military housing serves a very niche group of residents—the military family. While these families come from a wide variety of backgrounds and demographics, there are certain qualities that bind them together. The challenge for MHPI partners is to identify those needs. Surveys have provided a level of comfort that most of our customers are satisfied, but what about those who don’t respond? Does that mean they aren’t satisfied? How do we reach those unengaged residents and meet their needs?

Revenue management is famously known for being a part of the four P’s of marketing – peice. In today’s busy culture, we all wear many hats and oftentimes the easiest solution to a performance issue is to decrease the price. Follow up from last year’s panel and challenge yourself to answer the question, “Could my perceived pricing problem be another problem all together?” We’ll review 4 of the 7 P's of Marketing and discuss a 20-point checklist that should be reviewed to effectively address performance or operational issues. 

Rental housing professionals in the senior housing industry provide a vital service that goes beyond housing. We provide care, comfort and a sense of family to our residents. So how are we preparing the staff to interact with this ever-growing market segment? Does your staff understand that there are “elderly seniors” versus “new seniors” and that how we communicate with them is vastly different?  Review valuable insights on how to successfully navigate these conversations as well as understand the senior agenda.