MEETINGS & EVENTS

Schedule

NAA offers a variety of educational formats to ensure there’s something for everyone. Attend Friday's General Session and you could be in the drawing to win a $5,000 cash prize! You must be present to win!

Wednesday, June 26

1:45PM
2:45PM
Ready for Your Close-up? Crisis and Disaster Media Management
Emergency Preparedness
A crisis plan is important for the safety of residents and employees, however, fires, floods, violent crimes, active shooters and deaths cause teams exceptional stress. How do you prepare your onsite staff to answer questions from the media if these things happen? Learn the basics of a crisis protocol plan and how can you successfully implement onsite so your teams are ready to react in a positive way.
 
Learning Objectives:
  • Understand the basics of a crisis protocol plan.
  • Identify the top things to avoid when dealing with the media.
  • Identify what to do when things go wrong.

Speakers

Name: 
Holyce Hornischer
Job Title: 
VP, Marketing
Company: 
CWS Apartment Homes
Name: 
Chad Cooley
Job Title: 
Managing Director
Company: 
Bozzuto Management Company
Name: 
Steven Fretwell
Job Title: 
VP, Learning and Leadership
Company: 
Bozzuto
1:45PM
2:45PM
Compliance Violations: Workplace Violence and the #MeToo Climate
Emergency Preparedness
Is the need to reduce your risk and ensure your company and associates are protected from detrimental issues keeping you up at night? During this executive panel, identify the risks and bring awareness of workplace violence and sexual harassment in our industry. Explore ways to prevent any future risks by discussing the negative effects on companies, their reputations and team morale.
 
Learning Objectives:
  • Identify and discuss the risks companies are exposed to, for both workplace violence and sexual harassment.
  • Identify the steps to lower your risk factor, while providing a safer work environment for your teams.
  • Learn the tools to create and implement an action plan for your company.

Speakers

Name: 
Sue Ansel
Job Title: 
President & CEO
Company: 
Gables Residential
Name: 
Cindy Clare, CAPS
Job Title: 
COO
Company: 
Bell Partners
Name: 
Kristina O'Hare
Job Title: 
Director of Talent Development
Company: 
MAA
Name: 
Dru Armstrong
Job Title: 
CEO
Company: 
Grace Hill (Moderator)

Friday, June 28

12:45PM
2:30PM
Deep Dive: Don't Let Your (No) Disaster Plan Be a Failed Plan!
Emergency Preparedness
How does your three-ring binder of an emergency plan translate when you are faced with real-life, natural or man-made disasters? To find out if you’re truly prepared, engage in conversation with an experienced international first responder/disaster expert and rental housing professionals who have lived through fires, hurricanes and earthquakes. Discover common misconceptions, best communication practices and how to adopt a simplified plan to handle any emergency.
 
Learning Objectives:
  • Understand what’s needed to adopt a simple emergency plan tailored for any major incident.
  • Develop checklists for staff with abbreviated language to follow under high stress conditions.
  • Learn steps to create disaster prep awareness and training to facilitate buy-in for staff and residents.

Speakers

Name: 
Vanessa Siebern
Job Title: 
VP
Company: 
FPI Management
Name: 
Wendy Werner
Job Title: 
Regional Manager
Company: 
Arbor Properties, Inc.
Name: 
Chris Wharton
Job Title: 
Founder
Company: 
Basecamp Expeditions/Commandscope
Name: 
Valerie Sargent
Job Title: 
President
Company: 
Yvette Poole & Associates (Moderator)
1:30PM
2:00PM
Don't Panic! Communicating in a Crisis
Emergency Preparedness
There is no shortage of crises when operating rental housing from natural disaster, terrorism or poor public relations viewpoints. But they all have one thing in common: You better have a plan in place before they occur. Uncover ways to walk through planning, reacting to and surviving a variety of emergencies and disasters.
 
Learning Objectives:
  • Be prepared to respond to a crisis.
  • Have a better knowledge of communicating with the media and other stakeholders.
  • Have a plan to take back to your company and share with staff.

Speakers

Name: 
Frank Mauck
Job Title: 
Director, Communications
Company: 
NAA
Name: 
Todd Usher
Job Title: 
Manager, Public & Media Relations
Company: 
NAA
Event Sponsors