MEETINGS & EVENTS

Conference Schedule

Friday, June 15

12:45PM
1:45PM
Effective Work Partner or Pain in the Asset?
Executive

We interact with many different work partners on a daily basis. Some of these interactions are productive and energizing, while others are frustrating and ineffective. Who are our work partners? What are the consequences of ineffective partnerships? What skills are needed to manage our own behaviors and to influence others when interacting with a work partner?  Learn how to avoid the pain of unmet expectations, miscommunication and broken commitments. (FRI-B08) ​

Speakers

Name: 
Christopher Reed
Job Title: 
SVP of Operations
Company: 
Mercy Housing
Name: 
Susan Sherfield
Job Title: 
Vice President, Training and Employee Development
Company: 
Mercy Housing
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2:00PM
3:00PM
Cracking the Client Satisfaction Code
Executive

In the third-party world of property management, it often is challenging to juggle multiple clients’ expectations, management styles and reporting structures. The ultimate goal is client satisfaction, but how do you satisfy 100 percent of your clients 100 percent of the time? Unlock the key to managing your clients while enhancing your relationships and building better partnerships. Gain new strategies to offer customized service while producing desired results.  (FRI-C08) 

Speakers

Name: 
Lisa Taylor
Job Title: 
Senior Managing Director
Company: 
Greystar
Name: 
Lynn Owen
Job Title: 
Chief Operations Officer
Company: 
TruAmerica Multifamily, LLC
Name: 
Marcie Williams
Job Title: 
President
Company: 
RKW Residential
Name: 
Ed Wolff
Job Title: 
President, Leasing Desk Insurance & Screening
Company: 
Real Page, Inc (Moderator)
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Event Sponsors