MEETINGS & EVENTS

Conference Schedule

Wednesday, June 13

12:30PM
1:30PM
Transforming Your Underperforming Properties
Operations

Optimizing performance is critical when you’re looking at the long-term value of an asset. Your underperforming properties may be losing you millions of dollars annually. Dig into real-life stories of communities that improved their operations with a few simple steps. Discover best practices and tools to measure and boost your community’s performance.​ (WED-A05) 

Speakers

Name: 
Cathy Coupar
Job Title: 
Director of Real Estate
Company: 
Greystar
Name: 
Kevin George
Job Title: 
President and CEO
Company: 
InfoTycoon (Moderator)
Name: 
Nicolle Block
Job Title: 
Regional Manager
Company: 
AMLI
Name: 
Melanie French
Job Title: 
EVP of Operations
Company: 
Cortland Partners
  • SPONSORS

Thursday, June 14

8:45AM
9:45AM
The Challenge of Authentically Connecting in a Digitally-Driven World
Operations

 Communication is arguably one of the most important pillars of success in all organizations. Companies must establish an effective means to communicate, from the CEO to the porter. This maintains  brand integrity, protects the resident experience and mitigates negative PR. Organizations have tried myriad approaches, yet gaps remain as prevalent as ever. Take away best practices as well as discuss current obstacles and how to work around them. (THU-A08) 

Speakers

Name: 
Tiffanie Byrd
Job Title: 
Regional Manager
Company: 
UDR
Name: 
Ryan Perez
Job Title: 
Vice President of Marketing
Company: 
CF Real Estate
Name: 
Allison Walentowicz
Job Title: 
Director of Marketing
Company: 
Independence Realty Trust Inc (IRT)
Name: 
Misty Skedgell
Job Title: 
Strategic Communications and Corporate Responsibility Executive
Company: 
RentPath (Moderator)
  • SPONSORS

10:00AM
11:00AM
Negligence No More: Protect Yourself from Damaging Lawsuits
Operations

 Many property managers and owners are taken by surprise when slapped with a negligence lawsuit. The financial (and reputational) consequences are often damaging and irreversible. Discover preventative measures you must take to ensure you have substantial protections to effectively defend yourself from unreasonable lawsuits and even prevent them altogether. Hear real-life case studies regarding what steps companies have actively taken to defend themselves against claims of negligence, while maintaining operational excellence across their property portfolio. (THU-B05) 

Speakers

Name: 
Jaren Bradley
Job Title: 
SVP of Operations
Company: 
Apartment Management Consultants LLC (AMC)
Name: 
Shelly Gil
Job Title: 
Multifamily Regional Manager
Company: 
Tarragon Property Services
Name: 
Susan Levy
Job Title: 
Partner
Company: 
Levy & Pruett
Name: 
Alex Cuenca
Job Title: 
Operations Analyst
Company: 
Maxus Properties, Inc. (Moderator)
  • SPONSORS

11:15AM
12:15AM
Revenue Management: Two Heads are Better than One
Operations

 How do you effectively utilize the expertise of onsite management and the revenue manager? Hear how each side’s unique perspective contributes to the best decision-making possible to react appropriately in softening market conditions. The revenue manager’s recommendations are best served when combined with the onsite team’s market intelligence. Learn how to utilize this knowledge to identify and respond to market slowdowns, such as those currently being reported in many major markets. (THU-C08) 

Speakers

Name: 
Ian Mattingly
Job Title: 
President
Company: 
LumaCorp Inc.
Name: 
Tim Reardon
Job Title: 
Chief Operating Officer
Company: 
Bridge Property Management
  • SPONSORS

Friday, June 15

12:45PM
1:15PM
Speed Round: How Charitable Action Can Unite Employees, Residents and Your Community
Operations

Giving back and supporting your community is easier than you think if you know how to navigate the process. Learn how you can leverage your contacts within the industry and your local NAA affiliate to create real change in your community.  Not only will you feel great for helping others, you will also build lasting relationships and gain valuable experience along the way. (FRI-B05) 

Speakers

Name: 
Brian Wilhite
Job Title: 
Owner
Company: 
Wilhite Instruction and Motivation
Name: 
David Conde
Job Title: 
Director of Property Management
Company: 
Krueger Development
  • SPONSORS

Event Sponsors