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NAAEI Honors Individuals, Associations for Contributions to Industry, Education

Contact: Mark Evans, 979/492-1150 or [email protected]

ARLINGTON, Va., May 22, 2012 — It’s awards season at the National Apartment Association Education Institute (NAAEI), and among those being honored is a schoolteacher turned property manager, a Jacksonville district manager who led her properties to success during tough economic times and organizations in Phoenix and Atlanta that are helping connect job seekers with career opportunities in the apartment industry.

“These honorees are leading by example and demonstrating excellence not only in their own jobs but also in serving as leaders to others in our industry,” said NAAEI President William Wollinger, CAPS, SHCM. “Our industry is a very diverse one – both in terms of the people and the types of careers we offer. The people – and the organizations – we pay tribute to this year reflect that. It’s an exciting time to work in multifamily housing.”

The awards are part of the National Apartment Association’s PARAGON Awards, which recognize excellence and leadership in the rental housing industry. Honorees will be recognized at the 2012 NAA Education Conference and Exposition on June 29 in Boston. More information on these awards may be found at /about/awards.

The following will receive 2012 NAAEI Designate Awards:

  • Professional Designate of the Year: Tracy Williams, ARM, CAM, CAPS, oversees 2,167 units in Georgia and Florida, including many in areas hit hardest by the recent economic downturn. Despite this, she has led her properties to remarkable success. She also is heavily involved with her local apartment association, teaching industry courses and serving as a role model for people new to the industry.
  • National Apartment Leasing Professional of the Year: Johanna Llorente, NALP, went from leasing consultant to an assistant manager of the Gables Pressler apartment community in downtown Austin in just 15 months. She also was recently named as the 2012 winner of the Texas Apartment Association’s Anita Marcino Leasing Professional of the Year Award.
  • Certified Apartment Management Technician of the Year: Lazarus Luna, CAMT, has worked on the maintenance team of WinnResidential’s 180-unit Wellington Community in Worcester, Mass. since 1985 and served as its superintendent for almost 19 years. He is credited with creating a sense of pride for the community’s residents and setting the standard for other properties in the neighborhood.
  • Certified Apartment Manager of the Year: Sandra Fick, CAM, NALP, is the community manager of Charter Properties’ Long Creek Club Apartments in Charlotte. She joined the industry after a 14-year career as a teacher with Port Clinton City Schools in Ohio. Her peers praised her for opening a 248-unit community in Fort Mill, S.C. at the height of an economic recession and leasing 93 percent of its units within 10 months.

The following organizations are recipients of the Anthony V. Pusateri Award for Apartment Career Promotion. This award was named in honor of the late Anthony V. Pusateri, CAPS, CPM, a past president of the National Apartment Association, a founder of NAAEI and member of the Institute of Real Estate Management Faculty.

  • Comprehensive Career Promotion Program: The Georgia Apartment Industry Education Foundation was selected for its work in bringing together students, educators, industry leaders and government officials to conduct programs that promote careers in multifamily housing.
  • Single Apartment Career Promotion Event: The Arizona Multihousing Association efforts is being recognized for promoting apartment career paths with a job fair conducted last fall that more than 600 attendees. The property management career fair was held in October and targeted college students, out-of-work professionals, military spouses and the public.


About the National Apartment Association Education Institute (NAAEI)
The National Apartment Association Education Institute (NAAEI) is the education arm of the National Apartment Association. The mission of the NAAEI is to provide broad-based education, training and recruitment programs that attract, nurture and retain high-quality professionals and develop tomorrow’s apartment industry leaders. For more information, please visit or