MEETINGS & EVENTS

Apartmentalize 2021 Schedule

 (Subject to change)​

All sessions and activities will take place in McCormick Place West. General Sessions will take place in Wintrust Arena.

Central Time

Tuesday, August 31

12:00PM
12:45PM
Remote Leadership: Turned on, Tuned in, Uninterrupted
375E
Leadership

Now more than ever, employees need leaders who consistently tune in, maintain connection and possess “remote control skills” to effectively lead teams. Virtual team leaders must be able to utilize various forms of technology to remotely communicate and collaborate, recognize achievements and be proactive about staying in contact with dispersed teams. Additionally, they should cultivate trust and motivate employees while maintaining realistic expectations and self-motivation. Discover how to keep teams tuned in from any location.

Speakers

Name: 
Charlotte Pisciotta
Job Title: 
Vice President
Company: 
Full House Marketing
Name: 
Marnie Sauls
Job Title: 
Executive Director of Residential Management
Company: 
The Cordish Companies
Name: 
Rebecca Rosario
Job Title: 
Visionary
Company: 
Full House Marketing
Name: 
Gabrielle Bouknight
Job Title: 
Director of Training and Development
Company: 
HHHunt Apartment Living
1:15PM
2:00PM
Supplier Skills: Get a Grip on Your Business
183
Leadership

Don’t let your business run you! Do you want to see your business consistently run better and grow faster? At the conclusion of this complimentary workshop, you will walk away with a set of simple, practical tools that you and your leadership team will use immediately to focus on priorities, get clear on issues, and gain traction together as a healthier leadership team.

Speakers

Name: 
Beth Fahey
Job Title: 
Certified EOS Implementer
Company: 
Traction Process Associates
2:30PM
3:15PM
Supplier Skills: Rental Housing Diversity and Inclusion—Taking. Action. Now!
179AB
Leadership

The rental  housing industry has long agreed that it needs to become more diverse and inclusionary, but many organizations seek answers on how to take action regarding this important initiative. What are the first steps? How do we effect change in our current organization? How do we include definable measures in recruiting policies to help an organization become more diverse? A panel discussion comprised of impactful industry leaders explains how your company can embrace diversity and inclusion.

Speakers

Name: 
Alex Jackiw
Job Title: 
Chief Operating Officer
Company: 
Hayes Gibson
Name: 
Shay Dugan
Job Title: 
Executive Vice President
Company: 
TM Associates Management, Inc
Name: 
Tina Sy
Job Title: 
Head of People
Company: 
Zumper, Inc
6:00PM
6:30PM
Stop Communicating and Start Connecting
F1/F2, Booth 2255
Leadership

Did you know that 205.6 billion emails are sent each day? One third of those emails are never opened, yet employees’ top complaint is lack of communication. How can this be? If we communicate so much, how can we fall so short? It’s because we failing to really connect, it’s time for a reboot when it comes to connecting rather than communicating. This lively session provides actual takeaways to move into a connection mode and start making a difference today!

Speakers

Name: 
Kimberly Hurd
Job Title: 
Sr Vice President of Operations
Company: 
Sundance Property Management, LLC
Name: 
Marci French
Job Title: 
VP of Operations
Company: 
HRG Management Services

Wednesday, September 01

9:45AM
10:30AM
No One Here Looks Like Me
375C
Leadership

This session is a panel of minority females who hold executive positions in the property management industry. A property manager serves as moderator, asking the panelists for career advice and answering questions from other NAA members who are looking to advance their careers, yet don’t see leadership that represents their diverse backgrounds. Panelists describe their successes and hurdles as well as share their future goals.

Speakers

Name: 
Marci French
Job Title: 
VP of Operations
Company: 
HRG Management Services
Name: 
Dayana Abreu
Job Title: 
Community Manager
Company: 
Bridge Property Management
Name: 
Monica Frazier
Job Title: 
Executive Property Manager
Company: 
Village Green
Name: 
Dana Hill
Job Title: 
Senior Director of Engagement, Property Management
Company: 
Range Water Real Estate
11:15AM
12:15PM
Open Space--Post COVID (2024): What Practices/Protocol has your Corporate Leadership Abandoned, Significantly Modified or Initiated?
Level 3, North Pre-function
Leadership

Tired of listening? Join the conversation instead and collaborate on a matter that you feel passionate about at Open Space! Participants will use their passion and interest to explore topics in ways that result in transformative experiences for those who chose this peer-to peer learning event.

Speakers

Name: 
Susan Weston
Job Title: 
President
Company: 
The Susan Weston Company
Name: 
Jeremy Lawson
Job Title: 
Sr. Account Executive, Property
Company: 
SOCI
Name: 
Dee Wilson
Job Title: 
Director of Training and Social Media Marketing
Company: 
Freeman Webb
2:30PM
3:15PM
Women in Leadership: Visioning Workshop for a New 2022 Conference
184
Leadership

NAA is developing a new event in 2022 that will focus on the challenges of women in the multifamily industry in their ascent into leadership, equality in the workplace, and equal compensation. Join our facilitator and industry legend Alex Jackiw to weigh in on what is standing in your way, what resources you may need that are not currently within your grasp, and ideas for uniting to further the cause. Your input will directly shape the creation of this premier event!

Speakers

Name: 
Alex Jackiw
Job Title: 
Chief Operating Officer
Company: 
Hayes Gibson
2:30PM
3:15PM
Measuring the ROI (Return on Influence) of Servant Leadership
375B
Leadership

Most think of a leader as being at the top of a pyramid. But in this leadership philosophy, the pyramid is turned upside down, and the leader prioritizes team needs, often resulting in higher performance and more engaged employees. Servant leadership is paramount when building a world-class organization, especially in the apartment industry—a highly relationship-intensive environment. Our actions as leaders set the temperature for our teams and ultimately our residents. Learn how to incorporate this leadership style into your professional life.

Speakers

Name: 
Dr. Debbie Phillips
Company: 
The Quadrillion
Name: 
Pattie Woods
Job Title: 
VP Training and Development
Company: 
Fogleman Properties
3:45PM
4:30PM
Burnout, Bravery & Balance: Lead with Workplace Wellness
375C
Leadership

Workplace wellness programs are not always well executed and quickly lose steam, so it can be hard to quantify their value. Once COVID-19 hit, however, they’ve become crucial. Discover how to successfully lead your essential team to combat burnout, and be brave and well. Learn seven valuable solutions to implement an effective wellness program. You can build a resilient team that includes a whole approach of physical, mental and emotional well-being that keeps your teams adaptable, strong and productive.

Speakers

Name: 
Amy Kosnikowski Dilisio
Job Title: 
National Speaker, Industry Educator & Strategist
Company: 
Quintessential Marketing & Training
Name: 
Valerie Sargent
Job Title: 
President
Company: 
Yvette Poole & Associates
Name: 
Cynthiann King
Job Title: 
Senior Vice President
Company: 
Forty2LLC Property Management Company

Thursday, September 02

10:00AM
10:45AM
Coaching Already-Burned-Out Teams to Deliver Top-Notch Service
375B
Leadership

Positive ratings and reviews are essential for success. Those stellar ratings and reviews, however, are earned by diligent onsite team members deemed essential workers during a pandemic that forced them to balance facing the public with their own fears about the virus, childcare, job security and more. Rental  housing employee survey data show that site teams’ stress levels are rising, and confidence in their leaders is dropping as the pandemic drags on. Join us for a reality-based assist to motivate burned-out teams to continue delivering stellar service.

Speakers

Name: 
Steve Matre
Job Title: 
VP - Training, Marketing & Strategic Support
Company: 
Mandel Group