MEETINGS & EVENTS

Apartmentalize 2021 Schedule

 (Subject to change)​

All sessions and activities will take place in McCormick Place West. General Sessions will take place in Wintrust Arena.

Central Time

Tuesday, August 31

1:15PM
2:00PM
The Technology Transformation of the Nation’s Largest Affordable Housing Community
375B
Affordable Housing

In 2020, a massive Brooklyn, New York affordable housing community underwent a technology transformation to ease and streamline its property management and government compliance processes. Once purchased by a real estate investment and management firm, the property launched a strategic initiative to automate property management activities and operate more transparently. Learn how the migration from a legacy property management system enables properties to better manage the growing demand for affordable housing and better serve the community.

Speakers

Name: 
Robb Napolitano
Job Title: 
Chief Information Officer
Company: 
The Brooksville Company
Name: 
Brian Zrimsek
Job Title: 
Industry Principal
Company: 
MRI Software
Name: 
Kevin Vertrees
Job Title: 
Lead Managing Consultant
Company: 
RealFoundations

Wednesday, September 01

9:45AM
10:45AM
Open Space--Affordable Housing: What New Ideas Are You Trying for Support Programming?
Level 3, North Pre-function
Affordable Housing

Tired of listening? Join the conversation instead and collaborate on a matter that you feel passionate about at Open Space! Participants will use their passion and interest to explore topics in ways that result in transformative experiences for those who chose this peer-to peer learning event.

Speakers

Name: 
Susan Sherfield
Job Title: 
VP Education & Employee Development
Company: 
Mercy Housing
Name: 
Richard George
Job Title: 
NOI Coach
Company: 
Apartmentor
Name: 
Jon Sons
Job Title: 
Director of Training & Marketing Strategies
Company: 
Burlington Capital Properties
Name: 
Patricia Pawlikiewicz
Job Title: 
Regional Education Manager
Company: 
Mercy Housing
12:15PM
12:45PM
Creative Collection Solutions in Affordable Housing
F1/F2, Booth 2269
Affordable Housing

COVID-19 has led to financial distress for countless renters and resulted in legislation that forced our industry to adapt and embrace innovative solutions in all operations, including collections. Join us in a case study format to discuss actual, effective collection strategies that complied with local, state and federal regulations and maximized collections. Find out what worked and what did not work from real housing providers’ experiences and explore how to use this information in your operations. To achieve a properties’ financial goals, your property team must analyze and be creative with collections.

Speakers

Name: 
Tami Fossum
Job Title: 
Executive Director
Company: 
GEM Management, LLC
Name: 
Deidre Wilson
Job Title: 
Regional Manager
Company: 
Blue Ridge Companies
3:45PM
4:30PM
Myth Busting: Case Studies Debunking Affordable Housing Online Application Processes
375A
Affordable Housing

About 92% of the U.S. population utilizes smartphones, so it’s no suprise one of the most requested apartment amenities is the ability to conduct business online even though they haven’t been common in the affordable housing arena. Learn from a subject matter expert and a management company about the perceived barriers considered unique to the affordable housing market. Pick up tools and possible solutions, such as low cost/no cost and easily accessible platforms that smash the myths that technology cannot exist in the application processes.

Speakers

Name: 
Dawn Ford
Job Title: 
Business Owner Solutions Strategist, Broker
Company: 
Smart Apartment Solutions and Smart Moves
Name: 
Phyllis Garcia
Job Title: 
Regional Property Manager
Company: 
Ovation
Name: 
Shay Dugan
Job Title: 
Chief Operating Officer
Company: 
TM Associates
Name: 
Christopher Voss
Job Title: 
VP of Affordable and PHA
Company: 
Yardi

Thursday, September 02

11:30AM
12:15PM
Policies and Practice Changes: Lesson Learned from the Pandemic Experience
375A
Affordable Housing

The COVID-19 pandemic has forced us all to closely examine how many of our processes and policies work with residents, employees and operations in general. This session includes a panel with members from affordable housing, workforce housing and Class A, who discuss what we have taken away from the pandemic experience with respect to what we no longer need to do, what we can do better and what we should now do that we have not done before.

Speakers

Name: 
Todd Whitlow
Job Title: 
Partner/Attorney
Company: 
Brownlee Whitlow & Praet, PLLC
Name: 
Tami Fossum
Job Title: 
Executive Director
Company: 
GEM Management, LLC
Name: 
Claire Michael
Job Title: 
Vice President
Company: 
Lantower
Name: 
Scott Wilkerson
Job Title: 
Chief Investment Officer
Company: 
Ginkgo Residential