2018 Experience

Apartmentalize, NAA's annual education conference, is the premier source for educating professionals of all job functions within the rental housing industry. In addition to our great education sessions, keynote speakers and Game Changers, we hope you had a great experience. From the live music to get you in the move at registration, to our interactive art walls and game lounge, there were no shortage of things to do at the conference!

NAA Excellence Awards

The NAA Excellence Awards, or Excels, are annual awards that recognize leadership in the rental housing industry, celebrating builders, industry professionals and affiliated apartment associations that make unique contributions to our industry. 

Congratulations to all of our Excellence Award winners!

Free Wifi

Yes, you read that correctly. Free Wifi was offered during the conference! 
Sponsored By: Yardi

myNAA Planner

Meet, greet and connect using your myNAA Planner! Free planning tools include:

  • See who is at NAAMy NAA Planner
  • Plan your time
  • Search for exhibitors
  • View the live floor plan
  • Explore programming and speakers
  • Make one-on-one appointments

Click here to start planning today!

NAA App -- Download today!

The NAA mobile app is your key tool to success. Download it today from Google Play or the Apple App Store to keep the schedule, exhibitor listings, floor plans, attendees and education session descriptions handy. Session materials are also available on the app. 

Under "Events," you'll see that the Apartmentalize section holds all the great content and functionality you need to really enhance your experience in San Diego. 

The NAA app works in conjunction with the myNAA Planner. Log-in using the same e-mail when prompted and your information will sync.

How to Access the NAA App     Watch App Tutorial

Already have the app downloaded? Some great updates have been made, so NAA recommends re-installing the app to ensure all the updates sync up. 

NAAPAC Silent Auction

Attendees were ready to bid at the NAAPAC Silent Auction in support of the National Apartment Association Political Action Committee (NAAPAC). New items were added daily and included authentic, hand-signed sports memorabilia, movie collectibles, music, jewelry and so much more!

  • Tuesday, June 12 | 11 a.m. – 5 p.m.
  • Wednesday, June 13 | 8 a.m. – 5 p.m.
  • Thursday, June 14 | 7 a.m. – 6 p.m.
  • Friday, June 15 | 8 a.m. – 3 p.m.


NAA Social Hub

Let’s get social! The NAA Social Hub is your all-in-one resource center for all things social at the #Apartmentalize. From tips and tricks to grow your audience, to getting the 411 on the latest channels, NAA’s staff can help take your online presence to new heights.

Be sure to follow our social media channels to say up-to-date instantly, including FacebookTwitter and Instagram!

Social Media Ambassadors

We’ve enlisted a social savvy group to help bring you coverage of Apartmentalize. Follow along with these industry influencers, thought leaders and social media mavens.

  • Jeremy Lawson, Reputation Manager, Fogelman Management Group
    This will be Jeremy's 8th Apartmentalize Conference. As the 2018 Next Gen Chair, he's thrilled to attend Apartmentalize this year. With about 10,000 of his industry friends converging on San Diego, this is going to be one of our best conferences yet. He is looking forward to learning, sharing ideas in my session on Thursday, and socializing!
  • Megan Orser, NALP, HCCP Game Changer & COO, Smart Apartment Solutions LLC, & Smart Moves LLC
  • Charity Ann Zierten, Director of Marketing, BG Multifamily
    Charity Zierten is on the NAA Marketing & Communications Committee for the first time this year! Charity became the Director of Marketing for @bgmultifamily in 2016. She has attended #Apartmentalize on and off since 2009! Charity began her #multifamily career at Benson Integrated Marketing Solutions in 2005. She spent time working with the Apartment Finder team as the Operations Manager of the Community Sherpa program in 2009, and became a leading industry speaker, trainer and consultant at Socially Engaged Marketing in 2011.
  • Stephanie Loyd, Marketing Specialist, Blue Ridge Companies
    Stephanie is  so excited to be a Social Media Ambassador again this year. This is her 4th Apartmentalize conference. There are so many exciting sessions to attend this year. She is really excited to see Alex Rodriguez. She have been a fan of his since he played for the Seattle Mariners way back when. Stephanie is originally from the Pacific Northwest and it is super exciting to her to see that he is a part of this amazing industry as well.  Her one tip to offer is to make sure that you take in as much as you can, pick up nuggets of knowledge and bring them back to share with your teams. There is so much going on try not to get overwhelmed. 
  • Kendra Morris Bork, CFO, Cambridge Management Group
    Kendra has lost track of how many previous Apartmentalizes she's been to, but probably nearing 10 at this point. Her tip: get the NAA Rewind. There are too many good sessions, and you're guaranteed to want to go to multiple ones that are happening at the same point. She is most excited to see Mike Rowe!
  • Jessica Olander, Executive Director, CTAA
  • Ann Padget, Vice President of Marketing,  ePremium Insurance
    Ann is the Vice President of Marketing for ePremium Insurance. She lives in Cincinnati, OH and am often found at tradeshows across the country. Her first NAA Education Conference was in 2004, which makes this her 15th NAA if her math is right. Her favorite part of the whole week is the networking. The Opening Party and Three Dogwood Night are definite must dos at any NAA, and San Diego is no exception. This year though she am looking forward to the Community Service project on Saturday. Military families are near and dear to her heart. Her brother, brother-in-law, step-father, grand father and many cousins have all served. She looks forward to celebrating the Military Families.
  • Tony Sousa, Regional Manager, Embrey Management
    Tony is a California native, living in the great state of Texas! He’s a multi-family pro, and prides himself in pushing the envelopment on technology and innovation. He has a passion for leadership, technology and his beautiful family. He was also named, “The Most Interesting Man in Property Management in 2009!” He has attended three NAA conferences and loves the education and the networking they offer! 
  • Betsy Kirkpatrick,  Regional Sales Manager & National Director of Recruiting, BG MULTIFAMILY
  • Ashley Cerasaro, Director of Communications, AVE
    Ashley Cerasaro is the Director of Communications for AVE. She has been with AVE for 6 years last month and she oversees branding, messaging, PR, and social media. This will be her second year attending NAA. Her tip is to Get Social – on and offline. We’re truly a MultiFAMILY. Attend as many sessions as you can, schedule time to visit the tradeshow floor, and don’t miss the big NAA Party. Follow @NAAhq on your social channel of choice, engage with your fellow attendees, and share your favorite session takeaways with the hashtag #Apartmentalize. Naturally, She is most excited for Digital and Social Media Trends!   


There's so much to offer at  Apartmentalize that we couldn't just put it into words--so we'll show you through video! Check out the video below and stay tuned for more including ones from some of our speakers.


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