MEETINGS & EVENTS

2017 Conference Schedule

Whatever your apartment housing role, our conference sessions are designed to help you learn and grow! Explore the full schedule below, or use the filters to narrow it down by session type or conference day. To see the track in which the session belongs, simply expand it using the "+" symbol. 

Wednesday, June 21

1:45PM
2:45PM
The Exemplary Property Manager
Operations

Room: B405

Who is the ideal property manager in high performance work settings? Responding to the critical need for highly qualified property managers in the apartment housing industry, national research was conducted to identify and rank unique competencies displayed by the quintessential employee. Gain an aptitude on data-based qualities and skills that exemplify high performing property managers in demanding work environments. (WED-A03)

Speakers

Name: 
Alexandra Jackiw, CPM, CAPS
Job Title: 
President
Company: 
Milhaus Management, LLC
Name: 
Christine Ann Jubelt, Ph.D.
Job Title: 
Co-Founder
Company: 
APM Services, LLC
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Thursday, June 22

8:45AM
9:45AM
Advanced Turnaround Strategies: Cures for Underperforming Properties
Operations

Room: B406

Turning around a troubled or underperforming property ranks among the greatest property management challenges, and, while there is no one-size-fits-all repositioning strategy, there do exist time-honored techniques for maximizing time and investment dollars. Repositioning is more than just renovation: Other facets to address include changing operations, identifying potential value in an asset, increasing a community’s emotional appeal and delivering the amenities and service residents want—on any budget. (THU-A04)

Speakers

Name: 
Doug Linneman
Job Title: 
Vice President
Company: 
Kenco Apartment Communities
Name: 
Brent Sobol
Job Title: 
President
Company: 
Legacy Community Housing
Name: 
Dan Lieberman (moderator)
Job Title: 
President
Company: 
Milestone Properties, Inc.
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10:00AM
11:00AM
Ancillary Income: The Good, The Bad and The Ugly
Operations

Room: B407

Fees: As customers, we can’t stand them and as operators, we relabel them “ancillary income.” Regardless of perspective, there are good and bad fees that can make a significant difference in sustaining rent revenue and growing NOI. Owners and operators could potentially be losing $1.2 million annually by waiving late fees. In light of research finding that fees were only charged 19.4 percent of the time a rent check bounced, this underscores the need even further to stay on the positive side of the fine line between positive fees that boost NOI and negative fees that can erode a resident base.  (THU-B05)

Speakers

Name: 
Chase Harrington
Job Title: 
Chief Operating Officer
Company: 
Entrata
Name: 
Kellie Hughes
Job Title: 
Vice President of Operations
Company: 
Mill Creek
Name: 
Robert Speck
Job Title: 
Director of Performance Management
Company: 
Bonaventure Realty Group
Name: 
Gunti Weissenberger
Job Title: 
President
Company: 
The Westover Companies
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Friday, June 23

2:00PM
3:00PM
Inventing the Perfect Proactive Manager(s) for Today's Changing Apartment Industry
Operations

Room: B304

Apartment management has rapidly evolved into a highly complex sector: Change is constant, technology platforms rule the day and owners have high expectations for results. It's easy for potential leaders to get lost: The regional manager position continues to transform and the property manager's desk is overflowing with tasks. The move from a reactive manager to a proactive driver not only uncovers the standards of performance that truly define success in property management, but it inspires your team leaders to be bold and dynamic too. (FRI-C08)

Speakers

Name: 
Steve Matre, CPA, CPM, ARM
Job Title: 
Director of Education & Human Resources
Company: 
Banner Property Management, LLC
Name: 
Melissa Morris, SPHR
Job Title: 
Human Resources Director
Company: 
The Dolben Company
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