NAA Store Return Policy
NAA Store Return Policy
- Return all items to The National Apartment Association, Attn: Debbie, 4300 Wilson Blvd, Suite 400 Arlington, VA 22203.
- A signed
 NAA Store Return Authorization Form must accompany all returns. No Returns received without this form will be accepted.
- Items must be returned within 7 days of purchase.
- Returned items must not be damaged. Damaged products will be discarded and credit will not be given. Be sure to pack carefully to prevent damage in shipment.
- Videos, DVDs and CDs are not returnable.
- There is a 25% restocking fee on all orders, which will be invoiced separately. Shipping charges are non-refundable.
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